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CCFBank Admin Center
- Banks
- Eau Claire, WI
About this business
About CCFBank Established in 1938, Citizens Community Federal (CCFBank®) is a bank based in Eau Claire, Wisconsin. CCFBank® Makes More Possible for our customers and communities by supporting their financial goals and volunteering. We are a community bank that provides local decision making and offers banking through digital channels as well as traditional branch banking services located in Wisconsin and Minnesota.
Location details
2174 Eastridge Center, Eau Claire, WI, 54701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I walked into the CCF office on Gateway Drive. I greeted the first employee, and she did not respond. No hello, no smile, nothing. I said I would try someone else. The second individual was very nice and did attempt to help me. Please train all your employees to have customer service skills. I will no longer enter this particular branch for my banking needs.
I am sorry to read about all the negative reviews. I do not believe they accurately reflect the excellent customer service that I have experienced. When I travel abroad, all it takes is an email for CCF to make sure my card is not frozen. We have had complicated banking issues and CCF were nothing but helpful. Websites do go down, and CCF's definitely does need help, but as far as customer service and personableness, 10 star!!
This bank is the absolute worst. I moved out of state and they performed a hard inquiry for closing my account that I had with United Bank for a decade and with CCF at least 1-2 years. I would give a 0/5, but that's not even an option. I've had family struggle with arranging a loan because it switched hands so many times, constant issues with paperwork and documents needed, no support with questions, and asinine advice. Do whatever you can to avoid banking at CCF at all costs. Go to RCU or support other local credit unions w... read more
As a real estate agent, I cannot stress the importance of working with knowledgeable and responsive lenders. Amanda was great with communication and went above and beyond to ensure my client’s loan was approved on time for closing. I would recommend her to anyone applying for a mortgage loan!
CCF purchased our local small bank and it has been downhill service since. No customer support. Contact us by email, oh but wait, we can't help you with a simple question. Charging fees on accounts I have never been charged on. Frustrating website, hard to navigate. Buy checks from them and get charged twice as much as some other check site. I assumed with them wanted to purchase through them that they would be discounted, not double the cost. Totally disappointed.
Frequently asked questions about CCFBank Admin Center
How is CCFBank Admin Center rated?
CCFBank Admin Center has a 4.7 star rating with 7 reviews.
When is CCFBank Admin Center open?
CCFBank Admin Center is closed now. It will open on Monday at 9:00 a.m.