Center for Vein Restoration | Dr. Pamela Kim

Lisa J 

on BBB

5 months ago

These people will file claims not authorized by you to your insurance over and over again for medical-grade equipment that you did not authorize. They will sign you up for subscription services for compression socks and never remove you from the subscription even after multiple requests to be removed from insurance. They will continue to tell you they will take care of it and never do. DO NOT USE THIS COMPANY! 

Sarah A 

on BBB

a year ago

First & only Aptmt, requested my full medical record including copies of imaging w/receptionist before the test and after the test. Appointment was for imaging. Date of service no diagnosis or copies of records. Called same day, requested records & numerous follow up phone calls. Employees stated private med records sent via snail mail. Stated sent them via link October 6.Called to inform them could not open link. No records attached. Employees make false statements, say they do not have provide full med records (images) w/o... read more

Sarah A 

on BBB

a year ago

First & only Aptmt, requested my full medical record including copies of imaging w/receptionist before the test and after the test. Appointment was for imaging. Date of service no diagnosis or copies of records. Called same day, requested records & numerous follow up phone calls. Employees stated private med records sent via snail mail. Stated sent them via link October 6.Called to inform them could not open link. No records attached. Employees make false statements, say they do not have provide full med records (images) w/o... read more

Lisette P 

on BBB

a year ago

WARNING - PLEASE DO NOT make an appointment with the Center for Vein Restoration. As a professional nurse the care was unprofessional. The business model is to keep the patient in the Center for Vein Restoration system of care. The objective is to make as much revenue from patients without quality of care. I am having an extremely difficult time getting my medical records sent to a major medical center to move forward with my care. Please DO NOT use this service. They do not care about patient care. They want your insurance ... read more

Lisette P 

on BBB

a year ago

WARNING - PLEASE DO NOT make an appointment with the Center for Vein Restoration. As a professional nurse the care was unprofessional. The business model is to keep the patient in the Center for Vein Restoration system of care. The objective is to make as much revenue from patients without quality of care. I am having an extremely difficult time getting my medical records sent to a major medical center to move forward with my care. Please DO NOT use this service. They do not care about patient care. They want your insurance ... read more

Niovis S. 

on BBB

2 years ago

First couple visits were great, gave me a diagnosis and possible solutions, phone consult we’re set up for last appointment. Received texts to confirm and no calls the next day. I had no blocks on phone line to wait on the call. Called a couple of weeks ago, the National 800 number who at first would not guarantee the Dr to be present. I Calle the office front desk, **** the receptionist answers and after hearing I wanted an appointment hung up 3 times. Called the National number in which I requested the Doctors to be there,... read more

Katina B 

on BBB

2 years ago

The ultrasound tech is not professional. Her refusal and her choice to accept a patient who was almost 15 minutes late over my appointment in which I was on time for made a clear and bold statement that she did not care or respect my time. How is it fair to make me wait for an appointment I was on time for and she was available. Seem to me there was some form of inherent bias or discrimination in her decision making. I will not return for services.