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18707 Studebaker Rd, Cerritos, CA, 90703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Eduardo was great and very patient with me. When an issue became apparent when I picked up my vehicle, I received great advice from Pepe and Eduardo quickly sought a solution. Unfortunately, the solution required me to wait at least one hour and I couldn't afford to wait as I had to be elsewhere soon. No problem. He set me up with a loaner vehicle and sent me on my way. When I later picked up my car, the issue had been resolved to my satisfaction. Cerritos Infiniti always takes great care of me, and more importantly, of my... read more
I took my vehicle today this morning and Krysta was great. She mentioned the recommended services that my vehicle needed. She was very helpful. The service was done in a timely manner. I'm thankful for that .
I want to start off by saying I received excellent customer service from everyone here. I want to thank my Service Advisor Crystal who kept me informed about my vehicle while coordinating efficiently throughout the entire process, want to thank John the Parts & Service Director for his great customer service and detailed description of what my vehicle needed, & also thank Eddie the technician for taking the time to go over things about my vehicle very knowledgeable & informative guy. All in all great experience from all 3 of... read more
As a dedicated customer of Cerritos Infiniti for over a decade, I have always appreciated the level of service I received—until the recent merger with Nissan, which unfortunately has led to a noticeable decline in quality. Recently, I brought my vehicle in for routine oil changes and a general check-up. During my visit, I clearly conveyed my concerns to Timothy Collin regarding a persistent warning message that keeps appearing on my dashboard: "Tire pressure while driving." Despite my explanation, this issue was not reflect... read more
Yesterday I went in to pick up my vehicle and they changed the oil but look at how messy the oil change was. I told them to bring me the mechanic but they kept trying to get me out of there. I will be making a complaint. This is very unprofessional. My car is full of oil spill as seen on the pictures attached.
Cerritos INFINITI Service has a 4 star rating with 48 reviews.
Cerritos INFINITI Service is closed now. It will open at 7:00 a.m.