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Cerritos INFINITI Service
- Auto Repair
- Cerritos, CA
About this business
Location details
18707 Studebaker Rd, Cerritos, CA, 90703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Eduardo was great and very patient with me. When an issue became apparent when I picked up my vehicle, I received great advice from Pepe and Eduardo quickly sought a solution. Unfortunately, the solution required me to wait at least one hour and I couldn't afford to wait as I had to be elsewhere soon. No problem. He set me up with a loaner vehicle and sent me on my way. When I later picked up my car, the issue had been resolved to my satisfaction. Cerritos Infiniti always takes great care of me, and more importantly, of my... read more
I took my vehicle today this morning and Krysta was great. She mentioned the recommended services that my vehicle needed. She was very helpful. The service was done in a timely manner. I'm thankful for that .
I want to start off by saying I received excellent customer service from everyone here. I want to thank my Service Advisor Crystal who kept me informed about my vehicle while coordinating efficiently throughout the entire process, want to thank John the Parts & Service Director for his great customer service and detailed description of what my vehicle needed, & also thank Eddie the technician for taking the time to go over things about my vehicle very knowledgeable & informative guy. All in all great experience from all 3 of... read more
As a dedicated customer of Cerritos Infiniti for over a decade, I have always appreciated the level of service I received—until the recent merger with Nissan, which unfortunately has led to a noticeable decline in quality. Recently, I brought my vehicle in for routine oil changes and a general check-up. During my visit, I clearly conveyed my concerns to Timothy Collin regarding a persistent warning message that keeps appearing on my dashboard: "Tire pressure while driving." Despite my explanation, this issue was not reflect... read more
Yesterday I went in to pick up my vehicle and they changed the oil but look at how messy the oil change was. I told them to bring me the mechanic but they kept trying to get me out of there. I will be making a complaint. This is very unprofessional. My car is full of oil spill as seen on the pictures attached.
Frequently asked questions about Cerritos INFINITI Service
How is Cerritos INFINITI Service rated?
Cerritos INFINITI Service has a 4 star rating with 48 reviews.
When is Cerritos INFINITI Service open?
Cerritos INFINITI Service is closed now. It will open at 7:00 a.m.