Chautauqua Nursing & Rehabilitation Center

Theresa Hart 

on Google

11 months ago

My 93 year old dad was in the facility for approximately 2 months and received excellent care. We thought we were going to have to place him in assisted living but they took great care of him so he was able to take care of his personal and medical needs almost on his own. And what he couldn’t do once he was home, the facility set up care for him so it was an easier transition back home. He is now thriving. If anyone asks my dad how his care was he tells them he was taken great care of—he is willing to tell anyone. He loves t... read more

Rose Swiatowski 

on Google

a year ago

Last place I'd ever consider placing a family member. Absolutely terrible!!!! I can not express this enough. Horrible under trained staff( top to bottom). Director of facility refused numerous times to speak with family about neglect. Numerous complaints filed with New York State, no one seems to care, including the state. My mom was in for rehab, now she can't walk. Fell out of bed twice( broke her arm). We were call at 5 am to update DNR, the nurses didn't cared she couldn't breathe( looking to cover themselves). We imme... read more

Fade 

on Google

a year ago

These people are just awful. I have a Loved one in that place and has been very neglected. I'm looking into a transfer. Please do not put your Loved one in this awful place. The staff is very incompetent, biased and ignorant. (update). I have tried to reach out to the administration and have failed to get a response. Infact, when I have called I just get an automated answering service. I find it interesting how the replies to all these reviews seem automated to, just slightly edited to satisfy that specific review. My loved ... read more

Karen W 

on Google

2 years ago

My Father was in there for rehab, about a total of 10 days. Did not receive any rehab, wasnt changed for long periods of time and ended up back in the hospital with a unbelievable large rash that never should have happened. I would definitely never let anyone I know go here. I've pointed out the rash to all hospital staff and Dr. This place should be closed and retrain staff how to care for individuals. 

Lindsay Schrantz 

on Google

2 years ago

I think this place is awful! It crazy how any time you visit.. other residents will be in my Grandpa's room stealing his items, you try to ask for help from staff to removed these people.. good luck! He constantly "falls out of wheel chair" .. why isn't he fastened in correctly? Not to mention the bed sheets would he covered with feces... then you go to ask for new sheets and it takes an hour later. Either hire more staff or take on less residents if you can't appropriately manage things. (Certain staff are wonderful... I'm ... read more