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Chesterfield Flats
- Apartments
- North Chesterfield, VA
About this business
Location details
6300 Pewter Ave, North Chesterfield, VA, 23224, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 2:00 p.m. |
For the price, pretty good I really like the atmosphere here. It's on the low price end of apartments in Richmond, but the complex feels safe. This is a place where families live. There are always kids playing and the ice cream truck comes by all summer. The apartment is pretty much what you'd expect: no frills and somewhat junky, but everything works. I only ever saw one bug that may have been a cockroach, but the apartment management sent over an exterminator right away. They even made sure to put down only bug control tha... read more
great place to call home My family and I have just moved here a couple of months ago and I have been very impressed with the faulty and staff...when we were at our wits end in trying to find a home these people gave us a chance and we are very grateful! !! Apartment complex is clean and great environment for the kids plenty of things to do....this is why I call my place now home !!!!
The worst apartments They will help you move in then they will never fix things they will ignore you.when I moved in the ac unit didn’t work they give you the run around roaches glore been there 2 weeks and have unlimited problems. Worse place to live.
Business response:
So sorry our apartment was up to your expectations, Taraisa. We hope every one of our residents feels at home when moving in, and to have to experience these issues is something we deeply apologize for. Your issues are heard, and we will try to resolve them as soon as possible.
Poor Apt Complex If I could rate these apts a zero I definitely would. Ever since I moved here it’s been chaos. The people on top of me just bump, stomp, and bang constantly. These kids are out of control hitting people cars with footballs, rocks and sticks, knocking at doors and running, being loud and disturbing and fighting in the hallways. And throwing trash in the hallways. Traffic all day all night from people selling drugs in the building. I called the rent office to inform me. They never ever answer the phone. When I... read more
Business response:
We are very sorry to hear that your experience living here at Chesterfield Flats has not been up to your expectations. We strive to provide a great living experience for all our residents and we will be looking into the issues mentioned in your review. We will be certain to make sure going forward that communication with management is both easy and efficient. Please accept our apologies and reach out to let us know if there is anything we can do for you in the future. Thank you! The team at Chesterfield Flats
You’ve been warned, do not move here! 1 star is to high. Noisy complex, both neighbors (above and beside) play loud music and the complex doesn’t believe me. They won’t do anything about it. Please take my advice. Save your money and move somewhere else.
Business response:
It is disappointing for us to hear that this has been your experience. We would like the opportunity to resolve any issues you were having and discuss any concerns you have. Please give us a call to schedule a time to talk about and assess the situation in more detail with a member of our management team. Thank you kindly - The Team at Chesterfield Flats.
Don’t move here! Rent is raised but the apartments are out of date, falling apart, mold, work orders aren’t being done, not worth the money at all!!
Business response:
Thank you for taking the time to provide your feedback. We are very disheartened to see that you have not been satisfied with the community lately. We want to assure you that our ultimate goal is to provide the best possible experience to our residents, applicants and everyone who visits our community. We hope to have an opportunity to change your perspective and ask that you reach out to our staff at your earliest convenience at . Thank you kindly - The Team at Chesterfield Flats.
Lack of Clear Communication about Billing The apartment complex itself is fine, they are clean and come with the necessary amenities needed. BUT there are several other issues that make this apartment complex frustrating and very challenging to live in. 1) For laundry, if it is not within your unit - you must add money to a pre-loaded card to pay for laundry. This is located in their office meaning that you are only able to add money to the card during the office hours. Not ideal. 2) Billing for the first month is very frust... read more
I hate it!! Roaches were infested in our apartment, we had to call weekly to have them spray. The things that we found wrong when we first moved in never got fixed. We complained and complained and management always said "we are so sorry" but never fixed the issues. No person should ever have to live like we did. It would take maintenance days to come and they did half jobs fixing things.
Frequently asked questions about Chesterfield Flats
How is Chesterfield Flats rated?
Chesterfield Flats has a 3.3 star rating with 209 reviews.
When is Chesterfield Flats open?
Chesterfield Flats is open now. It will close at 5:00 p.m.