Citadel Credit Union's cover image

This profile has been claimed by the business owner or representative.

Citadel Credit Union

4.0

About this business

Location details

511 E Uwchlan Ave, Chester Springs, PA, 19425, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.030 reviews
Select a rating
Chris Vandergoes's profile image
Chris Vandergoes 
2 months ago

Such a great experience we will be switching financial institutions! Mr. Scott Kampmann was extremely helpful, attentive to my needs, and answered all questions that I had. When I first contacted the branch to set up an appointment he asked questions to determine my needs, and sent an email so I could provide information ahead of time to help the process be more efficient and expedient. In person, he was very informative, patient with my questions and provided sound suggestions to help me in attaining what I needed. Scott wa... read more

Jadon Nelson's profile image
Jadon Nelson 
2 months ago

Can't say how thankful I am for this Citadel and it's team, every time I have been in here trying to get help with something taken care of the team members have always been extremely helpful and thorough. I needed to set up a whole new account during my work hours and was kinda on a time crunch I had 2 gentlemen help and walk me thru the entire process made sure I understood every little detail and even advised me on how to maximize my credit cards It's customer service like this that sets Citadel apart from any of its other... read more

Veritas Health Analytics's profile image
Veritas Health Analytics 
4 months ago

Was greeted and taken right away by Lydia. Got the bank check that I needed to pay a subcontractor, and was on my way in 5 minutes. It is nice to interact with them. Pleasant and helpful. 

O. K.'s profile image
O. K. 
8 months ago

I ‘ve always encountered the best staff at this credit union. Due to deposit issues with my PSECU, I needed to open new accounts at a bank with a traditional branch. I opened checking accounts at Citadel CU, PNC, and BoA. I noticed traditional banks have very grumpy staff as if being grumpy was a requirement to work in a bank branch! Already stopped doing business with B of America years ago as a result of the grumpiest tellers. PNC is hit or miss, mostly grumpy staff, but you may get nicer staff as well. However, Citadel C... read more

Matthew's profile image
Matthew 
9 months ago

I am so glad that I switched many of my financial accounts to Citadel. It was the support of Scott, Brian, and Sarah, who made me feel so confident in my decision. Scott answered all of my questions, was patient when I was confused with anything, and went out of his way to get a deadline completed for me before the holidays. Thank you Citadel, but specifically, thank you Scott, Brian and Sarah! 

Frequently asked questions about Citadel Credit Union

How is Citadel Credit Union rated?

Citadel Credit Union has a 4 star rating with 30 reviews. 

When is Citadel Credit Union open?

Citadel Credit Union is closed now. It will open at 9:00 a.m.