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Citadel Credit Union
- Credit Unions
- Chester Springs, PA
About this business
Location details
511 E Uwchlan Ave, Chester Springs, PA, 19425, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am so glad that I switched many of my financial accounts to Citadel. It was the support of Scott, Brian, and Sarah, who made me feel so confident in my decision. Scott answered all of my questions, was patient when I was confused with anything, and went out of his way to get a deadline completed for me before the holidays. Thank you Citadel, but specifically, thank you Scott, Brian and Sarah!
After finding out that there had been a fraud attempt on my recent replacement debit card, I was incredibly disappointed with the experience I had shutting down my debit card and getting a new one. I spoke to a Citadel rep the Monday after my weekend fraud alert, because the fraud company could not do anything about getting me a new card, and was told that they would expedite my new card request after I offered to pay for a card to be overnighted to my home. The following day no card arrived. On the third business day after ... read more
To prelude my review, I am not a member of this credit union, however used this ATM to deposit money into my savings so I don’t have to drive 45 minutes to my bank. Be careful depositing your money at this locations drive through ATM. I have had two experiences where the atm just completely shuts down & the bank has to audit their machines. I would just go to a different bank if I were you!! It’s not worth the miniature heart attack and time waiting to get your cash back and go to a different bank.
Closed down online bill pay for two weeks while new system is "upgrading" the existing one, can't guarantee that bills will be paid after that without a complete re-do of information. They just can't leave well enough alone. Forcing customers to use online systems by gutting branches of actual people. Looking for a new bank and better customer service after 30+ years.
Citadel Bank On December 22, 2021 I contacted Citadel and spoke with banking employe xx. I was considering starting an account with Citadel since they advertised a High Yield Saving Account that was a better rate than my current bank offered me. Citadel’s plan required a balance of $10,000. After talking with XX and exchanging some emails I felt comfortable in starting an account with Citadel. XX said that Citadel’s High Yield saving account did not charge service fees. He assured me that there would be no fees associated w... read more
Frequently asked questions about Citadel Credit Union
How is Citadel Credit Union rated?
Citadel Credit Union has a 3.6 star rating with 21 reviews.
When is Citadel Credit Union open?
Citadel Credit Union is closed now. It will open on Monday at 9:00 a.m.