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Citadel Credit Union
- Credit Unions
- Chester Springs, PA
About this business
Location details
39 Pottstown Pike, Chester Springs, PA, 19425, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Not all the reps on the phone are knowledgeable so please make sure you stop at a branch to get the info you need or call several times to verify. I needed to confirm wiring instructions to receive money into my account. The first rep told me the wrong information..which I had suspected as I have been with Citadel for 30+ years and this didn't seem right from what I have gotten before. The second rep gave me what I suspected to be true. I asked her to please let the first rep know so that she wouldn't continue to keep giving... read more
Lauren was awesome getting my new credit Very friendly professional and efficient
For years, we were with another bank. Had to get a couple issues addressed and it took a dozen calls and 4 weeks before we finally gave up. Called Citadel 800# and got great information (seemed too easy), then met with one of the folks in Eagle. She was amazing. Knowledgeable, professional, accommodating - and in one visit got us everything we needed. We're moving all our accounts to Citadel. She even walked us through the mobile app, which is incredibly well done and user friendly. Every interaction with their team ha... read more
Always a professional, friendly and efficient process for anything I have needed since 1988!
I think her name is Malory and she was very helpful and courteous.
Frequently asked questions about Citadel Credit Union
How is Citadel Credit Union rated?
Citadel Credit Union has a 4 star rating with 34 reviews.
When is Citadel Credit Union open?
Citadel Credit Union is closed now. It will open at 9:00 a.m.