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Citadel Credit Union

3.8

About this business

Location details

842 E Baltimore Pike, Kennett Square, PA, 19348, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.846 reviews
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Marisol Avalos's profile image
Marisol Avalos 
a month ago

I had to bring my daughter in to get a new debit card. We arrived at 12:15 p.m., and it’s now 1:12 p.m., yet we’re still waiting. This wait time is ridiculous and unacceptable. The branch needs to improve its efficiency and provide better training to staff so customers can be served in a timely manner. 

Jennifer D's profile image
Jennifer D 
a month ago

We recently visited Citidel's Kennett Square branch to apply for a business line of credit and Maggie Carrillo could not have been more helpful. She was so easy to work with, answered all of our questions and helped to fill out the application. She is a true gem at Citidel. Thank you Maggie! 

J Padilla p's profile image
J Padilla p 
4 months ago

customer service is through phone is trash. dont bank here if you live out of state and want to get things done quickly. only reason i have the account open is cuz a banker friend. 

Louis Petrone's profile image
Louis Petrone 
4 months ago

Very Supported and Helpful, Pleasent Love Being Associated With An Outstanding Banking Corporation. Always Welcome'd And Satisfied With Positive End Results. 

Bob Campbell's profile image
Bob Campbell 
6 months ago

the bank is fine ; the ATM not so .... entered a check for deposit and it was accepted ..... entered a check for another account and it was not accepted .... tried several times went to a representative and the transaction (deposit) went through ... was thankful that I went inside to make the deposit not using the outside ATM 

Frequently asked questions about Citadel Credit Union

How is Citadel Credit Union rated?

Citadel Credit Union has a 3.8 star rating with 46 reviews. 

When is Citadel Credit Union open?

Citadel Credit Union is closed now. It will open tomorrow at 9:00 a.m.