This profile has been claimed by the business owner or representative.
Citadel Credit Union
- Credit Unions
- Parkesburg, PA
About this business
Location details
4051 W Lincoln Hwy, Parkesburg, PA, 19365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Used to be good. In the past year, most of the time I go to use the drive-thru ATM or the ATM in the lobby, one or both are out of service. Just now (Sunday) BOTH were out. How are you a credit union & you never have fully functioning ATMs? If Bank hours are essentially when everyone else is working, at the very MINIMUM you should have an ATM that's functional.
I’ve been banking with citadel since I was a teenager, They’re a good bank, they’re helpful & quick. But I do wish they’d give 24 hours before giving a courtesy fee. There’s no reason I should be paying a 33.00 fee when I accidentally used the wrong account despite having the money. Should give time to fix their mistakes instead of giving a fee right away.
Citadel's check service almost never works. I've been embarrassed multiple times by undelivered checks. About two months ago, I spent a good hour on the telephone making an official complaint to a very nice woman. I never heard from her again. That's typical of Citadel. The personal touch is what makes most people choose credit unions over banks, but Citadel is doing everything it can to keep customers at arm's length. Citadel reps mollify and do nothing. It's inconvenient to move to a new bank or credit union at the moment,... read more
Maria was soooo understanding and helpful with my situation. This is the only bank I’ll ever deal with. Phenomenal people and excellent customer service.
Dealing with this branch here in Parks Burg has been nothing but the life they are timely and Holly do things and very very responsible and getting to you with important information about your account hi they recommend I love everyone that Works here
Frequently asked questions about Citadel Credit Union
How is Citadel Credit Union rated?
Citadel Credit Union has a 4.1 star rating with 39 reviews.
When is Citadel Credit Union open?
Citadel Credit Union is closed now. It will open at 9:00 a.m.