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Cleveland Ford - Service

4.7

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Location details

2496 S Lee Hwy, Cleveland, TN, 37311, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.71,560 reviews
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Chris Wilder's profile image
Chris Wilder 
2 months ago

Very professional dealership. I have been very pleased with the service I have received at Cleveland Ford. The service representative that took care of me today, Cleaston, was very helpful and polite. He got my truck right in for its servicing. While I waiting in the lobby, I received a video from the service tech going over the details of the servicing and his recommendations. After my approval, my truck was ready for pick up in a short amount of time. Cleaston went over everything with me. He even went over future serv... read more

Fenton Scruggs's profile image
Fenton Scruggs 
3 months ago

The mechanic did a great job servicing my truck. He even sent me a small video while he was doing it. The waiting area was nice and the wait was not long. I was greeted promptly and taken care of cordially by the service associate. I will definitely be going back!! 

Scott Koehlinger's profile image
Scott Koehlinger 
3 weeks ago

I had a great first experience at Cleveland Ford for my oil change. Joseph Santiago provided excellent service, friendly, professional, and efficient. He explained everything clearly and made sure I felt taken care of from start to finish. The waiting area was comfortable, and my car was ready sooner than expected. I truly appreciate the attention to detail and great customer service. I’ll definitely be coming back for future service needs. Highly recommended! 

Pxd construction LLC's profile image
Pxd construction LLC 
a month ago

Cleveland Ford is in an amazing dealership!! The sales team is fantastic especially Craig, we had a great time the day we were purchasing the vehicle. Environment was relaxed.. Highly satisfied with my purchase. 

Dan Patterson's profile image
Dan Patterson 
6 days ago

Joe, the service advisor, was personable, professional, and knowledgeable. He took all the protective items, such as the steering wheel wrap, floor covers, etc. out before we stepped in the car. He opened every door to the building and car for my wife. He shared a video via text to let me know what was going on with the car. He was truly excellent. This was a first time experience at your dealership. Although you are about 75 minutes away from where we live, I will definitely be back and recommend Joe as a service advisor fo... read more

Frequently asked questions about Cleveland Ford - Service

How is Cleveland Ford - Service rated?

Cleveland Ford - Service has a 4.7 star rating with 1,560 reviews. 

When is Cleveland Ford - Service open?

Cleveland Ford - Service is open now. It will close at 6:00 p.m.