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Cleveland Ford - Service

4.9

About this business

The Service Staff And Technicians At Cleveland Ford Are Highly Trained On All Factory Services For Your Car. Stop By And Find What Our Customers, Their Family And Friends Have Discovered And Come To Depend On. For Maintenance, Repairs, Warranty Concerns On All Ford Vehicles, Cleveland Ford Defines Service Excellence. The Cleveland Ford Service Team Look Forward To Making Your Ownership Experience As Enjoyable As It Is Meant To Be. 

Location details

2496 S Lee Hwy, Cleveland, TN, 37311, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.9963 reviews
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Jonathan Clardy's profile image
Jonathan Clardy 
a month ago

Great sales guy Jeff Milsaps! Super helpful and was easy to negotiate and made the buying process easy. If you are shopping at this dealership this guy was awesome! They were generous on my trade and even though I was buying a lower priced used car the level of customer service was spectacular: Good price on the car and very reasonable. Financing was easy, I test drove made a deal and financed and was out the door in a total of 2 hrs. 

John King's profile image
John King 
3 months ago

I want to thank the entire team at Cleveland Ford for their help getting me into this 2024 Ford Bronco. Everything from start to finish was done with class and great work on Sales, Finance and other sides of the dealership. 5 out of 5 stars and definitely would recommend Cleveland Ford to family and friends. FORD TOUGH!!! 

Kent Brown's profile image
Kent Brown 
2 months ago

Just got a 2024 Ford Ranger Lariat at Cleveland Ford (CF). The purchase process was thrown into chaos by the UAW strike and communication regarding manufacturing from corporate Ford was non-existent. In contrast, CF was very supportive. I had visited other local Ford dealers. They weren't willing to help me find what I wanted. They were just willing to sell me what they had on the lot. The attitudes of CF salesmen Wes Gaither and Jeff Milsaps were completely different. They wanted to help meet my needs. Wes coached me throu... read more

Carrie Moreland's profile image
Carrie Moreland 
a month ago

We were traveling from out of town and our brakes went out on our truck. There was no one locally that had the part we needed. We called Cleveland Ford on a Friday afternoon to see if they had our part. Thankfully they did. They were also able to work us in on Saturday to install the part. We only waited 2 hours on Saturday. They provided Great customer service and great quality of work. Thank you Cleveland Ford for the great experience. 

Keith Haviland's profile image
Keith Haviland 
8 months ago

Took my F150 in right away. Polite and courteous service. Rich Kramer is an excellent Service Advisor and was very knowledgeable on Ford vehicles. The waiting area was clean and comfortable- which isn’t always the case when you’re getting your vehicle serviced. Overall it was a great experience. Even though it was my first time there at Cleveland Ford, I will definitely bring my wife’s Ford Edge there as well. Overall, a very good experience. 

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Frequently asked questions about Cleveland Ford - Service

How is Cleveland Ford - Service rated?

Cleveland Ford - Service has a 4.9 star rating with 963 reviews. 

When is Cleveland Ford - Service open?

Cleveland Ford - Service is closed now. It will open on Monday at 9:00 a.m.