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Cleveland Ford - Service

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About this business

The Service Staff And Technicians At Cleveland Ford Are Highly Trained On All Factory Services For Your Car. Stop By And Find What Our Customers, Their Family And Friends Have Discovered And Come To Depend On. For Maintenance, Repairs, Warranty Concerns On All Ford Vehicles, Cleveland Ford Defines Service Excellence. The Cleveland Ford Service Team Look Forward To Making Your Ownership Experience As Enjoyable As It Is Meant To Be. 

Location details

2496 S Lee Hwy, Cleveland, TN, 37311, United States

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Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
4.9823 reviews
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Keith Haviland's profile image
Keith Haviland 
3 months ago

Took my F150 in right away. Polite and courteous service. Rich Kramer is an excellent Service Advisor and was very knowledgeable on Ford vehicles. The waiting area was clean and comfortable- which isn’t always the case when you’re getting your vehicle serviced. Overall it was a great experience. Even though it was my first time there at Cleveland Ford, I will definitely bring my wife’s Ford Edge there as well. Overall, a very good experience. 

Ellie W.'s profile image
Ellie W. 
4 months ago

We drove 6 1/2 hours from the Florida Panhandle to meet these guys who found me my Expedition, and they were fantastic! Not pushy and very patient with my hectic, busy life! As owners of a construction company, we've purchased many vehicles and have never in 24 years had our local dealership treat us the way Ben and this team did. This is our Ford family dealership from now on! 

Dustin Ross's profile image
Dustin Ross 
a month ago

Definitely one of the more pleasant vehicle buying experiences I have had over the years. Adam Anderson in sales was super laid back and knowledgeable, and I felt zero pressure to agree to anything I was not comfortable with. These guys did the leg work on pricing + financing to get me to a monthly payment amount I was / am comfortable with, and I can't say enough about Ademola Vaughan's transparent and honest approach to all of the nuances of the paperwork and numbers process. Have been a Honda guy for years, and these g... read more

Debbie Miller's profile image
Debbie Miller 
a month ago

We love Cleveland Ford! The service department is fantastic. We made an appointment for today about a concern with our truck. They addressed the issue and had us out in great time. Thanks to Mike M. for being so nice to us. We also got to see a special friend A. that works in the service area and had a wonderful conversation with her. Great place to purchase a vehicle!!! Thanks! 

april whitted's profile image
april whitted 
5 days ago

Unfortunately I had to be towed in a few days ago. Jo was my point of contact. He kept me updated through the whole process. My car was back on ths road much sooner than expected. Great experience! 

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Frequently asked questions about Cleveland Ford - Service

How is Cleveland Ford - Service rated?

Cleveland Ford - Service has a 4.9 star rating with 823 reviews. 

When is Cleveland Ford - Service open?

Cleveland Ford - Service is open now. It will close at 6:00 p.m.