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2675 Breckinridge Blvd Suite 250, IN, Duluth, GA, 30096, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 5:30 p.m. | |
| Tue | 07:30 a.m. to 5:30 p.m. | |
| Wed | 07:30 a.m. to 5:30 p.m. | |
| Thu | 07:30 a.m. to 5:30 p.m. | |
| Fri | 07:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
As another reviewer mentioned, CliqStudio abruptly went out of business on about 3/17/2020. After working with a CliqStudios designer for several weeks, I placed an order with them in late February 2020, got a confirmation of my order, and then didn't hear anything more. After several days of calling and sending emails, I started searching online and came across a local news article in Minnesota stating that CliqStudios had abruptly shut down all operations. There has been not a single communication from CliqStudios even inf... read more
Business response:
Beginning today, CliqStudios is now a part of Lily Ann Cabinets. We are so sorry that you were impacted in this way. Our new team would appreciate an opportunity to make this right. You may reach us at 888-350-1242 during regular business hours for priority service.
Cliq Studios has gone out of business with zero communication to those customers who have orders outstanding and with NO refunds offered as of today, 3/24/2020. I expected my order to ship 3/16/20. I left email and voicemail messages on 3/18/20 and again 3/19/20 to try to find out the status of my order, and on 3/20/20 found out by Googling them that they had closed down the week before. Fortunately, I was able to dispute the charge with American Express and should receive my $$$ back. Horrific customer service to not commun... read more
Business response:
Beginning today, CliqStudios is now a part of Lily Ann Cabinets. We are so sorry that you were impacted in this way. Our new team would appreciate an opportunity to make this right. You may reach us at 888-350-1242 during regular business hours for priority service.
I have had my CliqStudios cabinets installed in my house for 6 months now and I can say I’m far from satisfied. The design, ordering and delivery were all top notch. 5 stars. However, when the in place product does not meet expectations, none of those matter I did a two tone cabinet with white uppers and midnight blue lowers. My complaint is on the blue lowers. First, they use paint and not laminated or hydrofoil color. I didn’t think this was a problem until I cleaned them for the first time and the paint rubbed off. There ... read more
I have had my CliqStudios cabinets installed in my house for 6 months now and I can say I’m far from satisfied. The design, ordering and delivery were all top notch. 5 stars. However, when the in place product does not meet expectations, none of those matter I did a two tone cabinet with white uppers and midnight blue lowers. My complaint is on the blue lowers. First, they use paint and not laminated or hydrofoil color. I didn’t think this was a problem until I cleaned them for the first time and the paint rubbed off. There ... read more
As some of the other 1 "star" reviews have noted, the customer service is atrocious. Also, at least one of these reviews is written by one of the Cliq designers - Nicole Vroman - so not sure how many of these other positive reviews can be trusted. Our personal designer was a victim of fraud and someone sent her a pro account letter pretending to be from Cliq. After she finally figured it out - 6 weeks into the project where my kitchen had been gutted already and we were waiting on cabinets that weren't coming - she called Cl... read more
Business response:
Hi L M. The CliqStudios sales and service team has been in steady contact with the pro contractor who ordered cabinets from us January 20, 21 and 24. Please feel free to reach out to your pro for detailed updates. Ultimately though, based on the information you provided in multiple phone calls, social media posts and reviews that you published weeks before your order was scheduled to deliver, our team concluded that we may not be the best fit for your project. It's possible that you would be more comfortable working closely ... read more
We have a two-family house, and are redoing two kitchens and two laundry rooms. We placed an order for two new kitchens' worth of cabinets, as well as two new laundry rooms' worth of cabinets from Cliq. Needless to say this was an expensive order. We placed that order at the beginning of November. Cabinets shipped in mid December, and were supposed to arrive a week later. And then....nothing. No cabinets. No phone call from Cliq. Customer service has no idea where the cabinets are. No one has once apologized, or explained ho... read more
Don’t order from this company! We started the process of ordering cabinets with Cliq about 8-9 weeks ago. The design process with designer went great and she did a great job except with proper delivery expectations. Before finalizing with cliq we got several other quotes and were up front with the time crunch we were on and we were told the cabinets would be delivered in 4-6 weeks. This was very important because of scheduling all the other renovations on our home (flooring, countertops, tile etc.). 6 weeks later and cliq se... read more
Business response:
We are so sorry that this has been your experience. We have escalated your order to our Director of Customer Service and she will be reaching out to you personally. If there is anything further we can do to help, please email us at socialmedia@cliqstudios.com Thank you, CliqStudios Social Media
All of your instincts about buying kitchen cabinets on the internet are correct - I do not recommend Cliqstudios at all. The poor communication I've experienced has created issue upon issue and endless frustration both for me and my builders. I provided Cliq with the correct dimensions for my kitchen, however my designer misinterpreted them and designed my kitchen as being four inches longer than it is. I didn't catch it on the design plan because that longer number is in fact the correct measurement of the exterior of my ki... read more
First the positive(s), the design process was simple and of very good quality. Similarly, customer service is very empathetic and apologetic to the failures of the company. Finally, the company does use better materials to build its cabinets. With that said, the quality of the build and the finishing lacks in comparison with competitors that provide solid wood cabinets with dovetail and soft-close. We purchase all cabinets for our kitchen, laundry and bar/dining areas with CliqStudio in May 2019. The product arrived within t... read more
Business response:
Firstly, we want to apologize that this has been your experience and thank you for your candid feedback. We’ve passed this information along to our quality control team so we may learn and improve from this experience. We understand that our Customer Service team has been actively in contact with you to provide assistance but if there is anything else that we can do for you, please do not hesitate to let us know. We want to once again apologize and thank you for sharing your experience with us.
Cliqstudios Cabinets, LLC has a 4.6 star rating with 1,332 reviews.
Cliqstudios Cabinets, LLC is closed now. It will open on Monday at 7:00 a.m.