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1 22nd St, Suite 401, Lombard, IL, 60148, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Thank you for the detailed information and for always being available to answer my calls and questions . The process was efficient and the app was user friendly.
Business response:
I'm thrilled to know that you found the process efficient and the app user-friendly, Christina. Your feedback is very valuable. I'm here to provide detailed information and answer your questions at any time. Your satisfaction is my top priority at Mutual of Omaha Mortgage. Thank you for the high rating and positive review.
Verified by Mutual of Omaha Mortgage
Cody is the best in the business. He helped me when I had some huge life changes and made this process super simple.
Business response:
I'm really pleased to hear that you found our process simple and straightforward, Justin. Life changes can be overwhelming but I'm glad I could help make things a little easier during this time. Your kind words and the 5-star rating are greatly appreciated. If you need any further assistance, feel free to reach out. Thanks again for choosing Mutual of Omaha Mortgage. - Cody Salter
Verified by Mutual of Omaha Mortgage
Rob goes above and beyond. His communication is excellent and he is extremely hands on. I felt like I was his only client throughout the whole process.
Business response:
I'm thrilled to hear you had such a positive experience, Kelly! It's my aim to provide excellent communication and hands-on assistance to make every client feel like they're my only client. Your feedback is greatly appreciated. Thank you for choosing Mutual of Omaha Mortgage!
Verified by Mutual of Omaha Mortgage
Cody was very easy to work with. Polite and professional. Quick to answer any calls or emails with questions.
Business response:
I'm really glad to hear that you were satisfied with the service, Mark! My goal is always to provide timely, professional assistance, so it's great to know I hit the mark for you. Your feedback is deeply appreciated. If you ever have any more questions in the future, don't hesitate to reach out. Thanks for choosing Mutual of Omaha Mortgage! -Cody Salter
Verified by Mutual of Omaha Mortgage
We experienced an inconsistancy with communication from various team members. Several members were not informed of our information already provided to the lender. A last minute going over requested information didnt catch incorrect home owners insurance quote. This could have been discovered several weeks prior to closing. Instead, it caused unnecessary stress.
Business response:
I appreciate your feedback, Birger. I'm sorry to hear about the communication inconsistencies you experienced with the team. Our goal is always to provide a seamless experience, and it's clear we fell short in this instance. The issue you've highlighted regarding the homeowner's insurance quote is an important one, and I apologize for any unnecessary stress it may have caused. We'll be taking your feedback into account in order to improve our communication and review processes in the future. Thank you for taking the time to ... read more
Cody Salter of Mutual of Omaha Mortgage has a 4.8 star rating with 5 reviews.
Cody Salter of Mutual of Omaha Mortgage is closed now. It will open on Monday at 8:00 a.m.