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Cody Salter of Mutual of Omaha Mortgage
- Mortgage Lenders
- Lombard, IL
About this business
Location details
1 22nd St, Suite 401, Lombard, IL, 60148, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Thank you for the detailed information and for always being available to answer my calls and questions . The process was efficient and the app was user friendly.
Business response:
Thank you, Russell, for taking the time to provide such a positive rating. I'm thrilled to hear that you had a great experience with Mutual of Omaha Mortgage. Your feedback is greatly appreciated. Looking forward to working with you in the future. - Justin Pohn
Verified by Mutual of Omaha Mortgage
Cody is the best in the business. He helped me when I had some huge life changes and made this process super simple.
Business response:
I'm so glad to hear that you found the home buying process easy, Joseph! It was my pleasure to answer your questions and guide you through this experience. Always here to help when you need it. Thank you for your 5-star review and your trust in me and Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Rob goes above and beyond. His communication is excellent and he is extremely hands on. I felt like I was his only client throughout the whole process.
Business response:
You are so welcome, thank you for the kind words. I hope you enjoy your new home.
Verified by Mutual of Omaha Mortgage
Cody was very easy to work with. Polite and professional. Quick to answer any calls or emails with questions.
Business response:
I'm really glad to hear about your positive experience, Cynthia! It was my pleasure to assist you through the process and make things easier by clarifying the required documentation and explaining their importance. At Mutual of Omaha Mortgage, we believe in providing our customers with the best service. Your high rating and kind words mean a lot. I'm here if you have any other questions in the future. Thank you once again!
Verified by Mutual of Omaha Mortgage
Speedy service and great communication!
Business response:
What a wonderful review, Tia. Thanks for your trust in letting us help you with your recent home purchase. We love helping self-employed borrowers like yourself, and the additional challenges required to get their mortgages closed. Congratulations on your home, and we look forward to working with you again in the future.
Verified by Mutual of Omaha Mortgage
Thorough attention to detail. Explanations we could understand. Pleasant nature. Willingness to repeat explanations.
Business response:
Denise, I'm grateful for your kind words and pleased to have been a part of making your dream of buying a house come true. It was important to me to ensure you felt supported and informed throughout the process. Thank you for trusting me with your home-buying journey!
Verified by Mutual of Omaha Mortgage
All the communication I recieved was quick and clear. I knew what to do and when to do it.
Business response:
Thank you, Phyllis. Congratulations on the new house!
Verified by Mutual of Omaha Mortgage
We experienced an inconsistancy with communication from various team members. Several members were not informed of our information already provided to the lender. A last minute going over requested information didnt catch incorrect home owners insurance quote. This could have been discovered several weeks prior to closing. Instead, it caused unnecessary stress.
Business response:
I appreciate your feedback, Birger. I'm sorry to hear about the communication inconsistencies you experienced with the team. Our goal is always to provide a seamless experience, and it's clear we fell short in this instance. The issue you've highlighted regarding the homeowner's insurance quote is an important one, and I apologize for any unnecessary stress it may have caused. We'll be taking your feedback into account in order to improve our communication and review processes in the future. Thank you for taking the time to ... read more
Verified by Mutual of Omaha Mortgage
We experienced an inconsistancy with communication from various team members. Several members were not informed of our information already provided to the lender. A last minute going over requested information didnt catch incorrect home owners insurance quote. This could have been discovered several weeks prior to closing. Instead, it caused unnecessary stress.
Business response:
I enjoyed working with you. Thanks for the great feedback.
Frequently asked questions about Cody Salter of Mutual of Omaha Mortgage
How is Cody Salter of Mutual of Omaha Mortgage rated?
Cody Salter of Mutual of Omaha Mortgage has a 4.8 star rating with 10 reviews.
When is Cody Salter of Mutual of Omaha Mortgage open?
Cody Salter of Mutual of Omaha Mortgage is closed now. It will open on Monday at 8:00 a.m.