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COIT Cleaning and Restoration of Akron
- Home Cleaning
- Akron, OH
About this business
Location details
1141 Tower Dr, Akron, OH, 44305, United States
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My service has not been completed yet but I'm impressed with the professionalism and attention to my needs. I want to return later to complete my review when the job is done. I have lived here 19 years and I want to see the results!
Business response:
Thank you Nancy. We look forwarded to hearing from you after your cleaning.
Mike cleaned our living room carpet, hallway, and stairs. The carpet looks refreshed and the results were better than expected. We paid just under $200 and would definitely use Coit again.
Business response:
Thank you Rob for the great review. We’re glad you were satisfied with the cleaning Mike did on your carpets. We look forward to seeing you in the future.
Yussuf was a very thorough cleaner. When he had trouble with my outlets, he figured out a way to perform his job. I was impressed. He is also a very pleasant, polite young man. Thank you. Renate R. Long
Business response:
Renate, thank you so much for your kind words and for taking the time to share your experience. We’re thrilled to hear that Yussuf’s thoroughness, problem-solving, and professionalism made such a strong impression. Going the extra mile—especially when unexpected challenges come up—is exactly the level of service we strive to provide. We’ll be sure to share your compliments with Yussuf; he’ll truly appreciate the recognition. Thank you again for choosing us!
We ended up using Coit. Very straightforward and completely professional. Job done , completely satisfied.
Business response:
Thank you Peter for the 5 Star review!!! COIT, prides ourselves on our customers having an experience such as yours. Thank you for giving us the opportunity to serve you. We do not take it for granted. We look forward to seeing you in the future
Had an area rugs cleaned recently. I received excellent service and great prices. Would recommend Coit for carpet cleaning.
Business response:
We are overjoyed to hear about your excellent experience with our area rug cleaning service. Thank you for taking the time to recommend COIT Cleaning and Restoration of Akron for carpet cleaning.
I realize that part of the reason this worked out so well was timing. I needed them on a Saturday afternoon and they had an open slot. But still, I want to emphasize that everything with the service was great. The mechanic showed up at the appointed hour. Took a look at the job. Fixed the problem. I paid (via credit card). And everything was done. No muss. No fuss.
Business response:
Thank you Peter for the great review! We, at COIT, pride ourselves on our customers having an experience such as yours. Thank you for giving us the opportunity to serve you. We do not take it for granted. We look forward to seeing you in the future.
I called Coit to clean a small blood stain on my carpet in the dining room. For the basic fee they spot cleaned the area and cleaned the rest of the dining room and spot cleaned a small area that I had spilled coffee. They explained that it may come back the next day. It did they came right back and cleaned it again. It was perfect. The technician was very professional and thorough. I have never had such a great experience with a carpet company before.
Business response:
Thank you Pamela for this five star review. We appreciate you choosing Coit and look forward to seeing you in the future.
If you just need a few areas treated, then this is for you. I had a new puppy who had a lot of new accidents so I called. The gentleman that was here. Did a lovely job on available carpet, but wouldn't move so much as a house plan a vase a chair I was disappointed with my service. I said that quite when they asked me how I felt about them I told him the issue they said the same guy back, and I had to move everything that I wanted reclined, and he never went back to my upstairs, which is two bedrooms, a bathroom and a lot alt... read more
Business response:
Angela, thank you for your feedback. We’re disappointed to hear you weren’t satisfied with our service. We take your concerns seriously and strive to maintain the five-star reputation reflected in our rating. That’s why we offer a no-risk, 100% satisfaction guarantee, or your money back. We’ve left several messages and sent emails and a letter but haven’t received a response. We’d like to make this right and discuss your experience. My name is Joann, and I’m the reputation manager for COIT Cleaning & Restoration. You can re... read more
Frequently asked questions about COIT Cleaning and Restoration of Akron
How is COIT Cleaning and Restoration of Akron rated?
COIT Cleaning and Restoration of Akron has a 4.9 star rating with 734 reviews.
When is COIT Cleaning and Restoration of Akron open?
COIT Cleaning and Restoration of Akron is open now. It is open 24/7.