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Costa Coffee

4.2
  • Coffee & Tea
  • 53 Union St

About this business

RestaurantsCoffee & Tea

Counter-service coffee chain offering hot drinks, iced coolers, sweet snacks and sandwiches. 

Location details

Unit 10, Union Gate, 53 Union St, BS1 2DU, United Kingdom

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WeekdayScheduleStatus
Mon6:30 a.m. to 7:00 p.m.
Tue6:30 a.m. to 7:00 p.m.
Wed6:30 a.m. to 7:00 p.m.
Thu6:30 a.m. to 7:00 p.m.
Fri6:30 a.m. to 7:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.2636 reviews
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Amy C's profile image
2 months ago

Usual Costa experience food and drink wise, with friendlier than average staff. Two stars only due to dreadful toilet facilities for disabled. Toilet seat hanging off one fitting, toilet roll dispenser hanging off one screw or fitting, could do with a good clean. Nobody should have to use a toilet like this, never mind someone who may have the additional challenges of a disability. No time to raise with store staff due to travel commitments. Reported as feedback to Costa via online form, which in itself was a challenge to ... read more

Mashael Otb's profile image
Mashael Otb 
2 years ago

I love this branch in particular. It has a different atmosphere and delicious coffee with cinnamon, but it needs to clean the seats and the bathroom is dirty Likewise, forks and knives need to be washed more than once. I take a fork and a knife and scrub it 

Vaishnudebi Dutta's profile image
Vaishnudebi Dutta 
a year ago

Staffs are friendly and service is good. Classic Costa café. One of the bathroom was broken. Wi-fi was fast enough. Tried the hot milkshake. I liked this concept tbh. Lifts up life on a chilly day 😂 

Karishma Hotwani's profile image
Karishma Hotwani 
9 months ago

I stepped into Costa for the first time today to redeem my birthday coupon. I had a chocolate nutcracker cake and it was delicious. The staff who served me was extremely sweet and respectful. He even wished me happy birthday, though it was a few days ago. It was a very brief but lovely interaction. Looking forward to try out more options at Costa! 

Linzi Mitchell's profile image
Linzi Mitchell 
2 years ago

This costa has a nice seating area as you go past the counter towards the back. Staff were friendly and drinks were the usual standard. The only thing that let it down was the toilet. Everyone was able to use the toilet with the wheelchair and baby changing sign on the door which meant others had to wait longer. This isn't good if you have a disability which means you need to use the toilet urgently. The other toilet has a key pad on the door so of course people wouldn't bother to get the code if they can just walk into the ... read more

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Frequently asked questions about Costa Coffee

How is Costa Coffee rated?

Costa Coffee has a 4.2 star rating with 636 reviews. 

When is Costa Coffee open?

Costa Coffee is open now. It will close at 7:00 p.m.