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Costa Coffee

4.4
  • Coffee & Tea
  • 53 Union St

About this business

RestaurantsCoffee & Tea

Counter-service coffee chain offering hot drinks, iced coolers, sweet snacks and sandwiches. 

Location details

Unit 10, Union Gate, 53 Union St, BS1 2DU, United Kingdom

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WeekdayScheduleStatus
Mon6:30 a.m. to 7:00 p.m.
Tue6:30 a.m. to 7:00 p.m.
Wed6:30 a.m. to 7:00 p.m.
Thu6:30 a.m. to 7:00 p.m.
Fri6:30 a.m. to 7:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.4593 reviews
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Karishma Hotwani's profile image
Karishma Hotwani 
3 months ago

I stepped into Costa for the first time today to redeem my birthday coupon. I had a chocolate nutcracker cake and it was delicious. The staff who served me was extremely sweet and respectful. He even wished me happy birthday, though it was a few days ago. It was a very brief but lovely interaction. Looking forward to try out more options at Costa! 

Siobhan O'Sullivan's profile image
Siobhan O'Sullivan 
a month ago

Costa management - please protect your staff! The staff here are great - good at their job and I had a lovely breakfast. However, I had to witness someone come in and blatantly take food from the shelf and walk out whilst the employee pleaded with them to give them back. Surely, a multimillion pound company such as yourselves can afford to set up an arrangement with local homeless charities to avoid this and also change the setup of your food display to protect your staff better. I'm told this is a regular occurrence, and of... read more

Vaishnudebi Dutta's profile image
Vaishnudebi Dutta 
a year ago

Staffs are friendly and service is good. Classic Costa café. One of the bathroom was broken. Wi-fi was fast enough. Tried the hot milkshake. I liked this concept tbh. Lifts up life on a chilly day 😂 

Mashael Otb's profile image
Mashael Otb 
a year ago

I love this branch in particular. It has a different atmosphere and delicious coffee with cinnamon, but it needs to clean the seats and the bathroom is dirty Likewise, forks and knives need to be washed more than once. I take a fork and a knife and scrub it 

Linzi Mitchell's profile image
Linzi Mitchell 
a year ago

This costa has a nice seating area as you go past the counter towards the back. Staff were friendly and drinks were the usual standard. The only thing that let it down was the toilet. Everyone was able to use the toilet with the wheelchair and baby changing sign on the door which meant others had to wait longer. This isn't good if you have a disability which means you need to use the toilet urgently. The other toilet has a key pad on the door so of course people wouldn't bother to get the code if they can just walk into the ... read more

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Frequently asked questions about Costa Coffee

How is Costa Coffee rated?

Costa Coffee has a 4.4 star rating with 593 reviews. 

When is Costa Coffee open?

Costa Coffee is closed now. It will open tomorrow at 6:30 a.m.