Costa Coffee's cover image

This profile has been claimed by the business owner or representative.

Costa Coffee

4.2
  • Coffee & Tea
  • 53 Union St

About this business

RestaurantsCoffee & Tea

Location details

Unit 10, Union Gate, 53 Union St, BS1 2DU, United Kingdom

Get directions
WeekdayScheduleStatus
Mon6:30 a.m. to 7:00 p.m.
Tue6:30 a.m. to 7:00 p.m.
Wed6:30 a.m. to 7:00 p.m.
Thu6:30 a.m. to 7:00 p.m.
Fri6:30 a.m. to 7:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.2642 reviews
Select a rating
Amy C's profile image
Amy C 
5 months ago

Usual Costa experience food and drink wise, with friendlier than average staff. Two stars only due to dreadful toilet facilities for disabled. Toilet seat hanging off one fitting, toilet roll dispenser hanging off one screw or fitting, could do with a good clean. Nobody should have to use a toilet like this, never mind someone who may have the additional challenges of a disability. No time to raise with store staff due to travel commitments. Reported as feedback to Costa via online form, which in itself was a challenge to ... read more

foxycazbird's profile image
foxycazbird 
3 weeks ago

Lovely visit today. Jacob was warm and welcoming despite having a long queue and doing multiple tasks at once to ensure service was swift. He wished me a happy birthday too when i asked to redeem my birthday gift. His colleague was also working hard to make everything as fast as possible. I hope they don’t have to work at that pace all day!! Anyhow well done chaps, you are doing a fab job together and i will come again for a lovely coffee. 

Jacks's profile image
Jacks 
2 weeks ago

Jacob literally a life safer thank you all praise him coffee god 

Mashael Otb's profile image
Mashael Otb 
2 years ago

I love this branch in particular. It has a different atmosphere and delicious coffee with cinnamon, but it needs to clean the seats and the bathroom is dirty Likewise, forks and knives need to be washed more than once. I take a fork and a knife and scrub it 

Arsène Master's profile image
Arsène Master 
a month ago

I arrived today and ordered a coffee. After paying, I went behind the counter to wash my hands at the tap, which seemed perfectly reasonable. James, the barista, rather abruptly told me it was for staff only and asked me to step back. Somewhat embarrassed, I decided to take matters into my own hands and poured the entire coffee over them to give them a proper wash. Unfortunately, it was much hotter than anticipated, and I did experience considerable pain. In my flustered state, I managed to spill the drink all over the tabl... read more

Frequently asked questions about Costa Coffee

How is Costa Coffee rated?

Costa Coffee has a 4.2 star rating with 642 reviews. 

When is Costa Coffee open?

Costa Coffee is open now. It will close at 7:00 p.m.