Costa Coffee

Angelina Ritchie-Smith 

on Google

3 years ago

I would have given 4 stars because the place was clean, the seats were cosy and the desserts were dislplayed beautifully. But the customer service could have been a bit better. My friend asked for an Americano with milk...but they forgot the milk so she had to leave the table to go and get it. The lady who took my order coughed (in a post Covid world, who knows, right?) but she wasn't wearing a mask. Not terrible service, just not brilliant. But my Americano was good: strong, good flavour and not too hot. 

Mayur Salvi 

on Google

5 years ago

Good place to hangout with friends and loved ones. I tried cafe mocha here which was mouth-watering. It's 2mins walking from northumbria university. Prices are convenient as well. #coffee #costa #newcastleupontyne 

Kirsty Ferry 

on Google

5 years ago

Really friendly, helpful staff and great service. Only downside is it can get quite busy on a lunchtime - which is fine, I love the buzz...unless, as in many of these coffee shops, laptop users are taking up seats while eating and drinking their own stuff and not buying Costa products, which means the paying customers have to find somewhere else to go. Have no problem with them using laptops and having Costa products, it's a great place to work and study - but it's a bit 'off' when you see them unpacking a picnic! 

deborah cook 

on Google

2 years ago

only had coffee x 2 asked for something I did not know if I said it correct - no acknowledgement and had to ask again if I had ordered the right thing, n I was standing near the counter when my order was finished but no-one said it was ready! had to ask n as for atmosphere early Sunday am - not that many people in 

James Wason 

on Google

a year ago

I'm a big fan of Costa in general but I think this might be the most consistently good Costa I have been to. The staff are very pleasant and efficient and the place is kept very clean.