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Costen Floors, Inc.
- Home Services
- Richmond, VA
About this business
The bottom line for Costen Floors is we have it all, wall to wall, when it comes to your flooring needs. Still family owned and operated, Costen Floors is committed to providing quality through every step of the flooring process-and backs this commitment with a level of personalized service that's unmatched in the industry.
Location details
9840 Mayland Dr, Richmond, VA, 23233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
We discovered a sagging in one of the floorboards that your company had installed in our home about 5 years ago. We phoned your office to report the problem and within 2-3 days your representative came to our home, looked at the problem and advised us that the cause was due to the way the boards had been initially installed. He told us that the defective board would be replaced at no charge to...
expert advice and service The team at Costen Floors will help you take your flooring project from start to finish with expert advice, service and installation.
Everything went well. The salesmen (women) was great and so where the men that did the work. I left my home for 10 days and returned to a totaly new house. Would highly recommend
I can't get them to send me quote. I took time off from work to meet salesman, now I can't get him to return phone call or email. Seems a little ridiculous
Matt was great at the showroom. Installation was poor. Crew left carpet leftovers on in the cracks of baseboards on the whole upper floor. Crew did a poor job on seam upstairs and left frawed...
Company is very busy (you'll be told this often). Sales staff have poor knowledge of flooring products and options. Communication is with a variety of individuals and is confusing (and sometimes conflicting). Workmanship of flooring was poor with many defects and problems requiring follow-up. Ordinary care was not taken by workers entering customers home. Would not use again, would not...
Frequently asked questions about Costen Floors, Inc.
How is Costen Floors, Inc. rated?
Costen Floors, Inc. has a 4.4 star rating with 256 reviews.
When is Costen Floors, Inc. open?
Costen Floors, Inc. is open now. It will close at 6:00 p.m.