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Crawford Vision Care (inside Visionworks Polaris)
- Optometrists
- Columbus, OH
About this business
Location details
1217 Polaris Pkwy, Columbus, OH, 43240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Overall my experience here was great. The only reason I've not given five stars is because of the frequency of communication about appointments and getting pre-appointment paperwork completed, as well the changing of appointment times without my knowledge or consent. I spoke directly with Dr. Crawford about this and that was resolved, however, the intensity of text messages and emails was a little on the high side, especially for someone who is in a very busy medical profession myself. Myself. With that all being said, the s... read more
First time at Crawford. The eye exam was very informative. Staff for the exam and the staff that help you pick out your glasses were all great, friendly, and super helpful. They had equipment I’ve never seen at other place. Very cool stuff in my opinion. The doctor was friendly and she explained everything clearly. She even pulled up some Google images to show me examples when I had certain questions. I ordered new glasses and prescription sunglasses. They both came quick. They fit great, and their selection was awesome. Hig... read more
My appointment was easy to schedule, on time and I was greeted with a very kind and cheerful staff. The doctor was wonderful! He listened to my questions, reviewed everything with me so I could understand and seemed genuinely happy to have me as a new patient. I'm recommending my family schedule their next appt with Crawford Vision Care.
The Associates were very friendly and helpful. The Optometrist was extremely polite and helpful, since it has been a long time from my last exam. She explained everything and made me feel comfortable in understanding my eyesight issues. Thank you to both the Doctor and Associates in the store. The only drawback ( and this is just me ), is the wait for getting my eyesight back to normal. I'm impatient, and excited. I highly recommend both the store and Doctor.
Poor Customer Service Experience I would like to share my recent experience at your office in hopes that it can help improve customer service for future clients. From the beginning, the staff member a lady who speaks Spanish (We speak both, we did not request her assistance) was noticeably rude. When we first visited the doctor and received a prescription for glasses, she did not explain the reasons behind the costs. For example, she never mentioned the purpose behind the expensive cost of the bifocals, nor did she explain... read more
Frequently asked questions about Crawford Vision Care (inside Visionworks Polaris)
How is Crawford Vision Care (inside Visionworks Polaris) rated?
Crawford Vision Care (inside Visionworks Polaris) has a 4.8 star rating with 75 reviews.
When is Crawford Vision Care (inside Visionworks Polaris) open?
Crawford Vision Care (inside Visionworks Polaris) is open now. It will close at 6:00 p.m.