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Credit Union Leasing of America (CULA)
- Credit Unions
- San Diego, CA
About this business
About us Credit Union Leasing of America (CULA) CULA brings 30 years of leasing expertise, comprehensive risk management and expert analytics. We manage the details from operations to remarketing, giving your members a great experience and allowing you to focus on what you do best.
Location details
9665 Granite Ridge Dr, Suite 400, San Diego, CA, 92123, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:00 p.m. | |
| Tue | 7:00 a.m. to 4:00 p.m. | |
| Wed | 7:00 a.m. to 4:00 p.m. | |
| Thu | 7:00 a.m. to 4:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Leased a Bronco. We thought we would be buying it and had upgraded the tires. But the buyout value was overestimated and we decided to end the lease and return the vehicle. The tires we put on it were a significant improvement for this off road, rated vehicle. They still had many miles to go and were in very good condition. But at the end of the lease, CULA decided we would have to pay almost $800 in penalty for not having what they deemed factory similar tires. The next buyer would have appreciated the better tires. It does... read more
God-awful customer service. It took several phone calls and emails back and forth, dragged out over a month (so far), to turn in our leased vehicle. They never once provided thorough communication or instructions on our options to make the experience run smoothly. I consistently had to pry them for information and help. One time, when I called in to get someone on the phone, the person I spoke to was rude, short, and completely unhelpful. You will get a different customer service representative each time you contact them. ... read more
If I could give zero stars, I would. My experience with CULA has been nothing short of a nightmare. I was dealing with their claims processor, Mario Cobian, after my Honda was stolen on October 3rd, 2024. From the start, he made promises that my issues would be resolved quickly and assured me I wouldn’t have to pay anything extra. Fast forward months later, my insurance company settled the payment with the company, but I’m still unable to get a paid-in-full letter from the leasing bank because they claim I owe money for gap... read more
I have leased several vehicles in my years of driving. I take very good care of my vehicles and have always gotten a decent amount back once the vehicle went to auction on turn in. I turned my Grand Cherokee in and I called CULA today asking if the car had been auctioned and would I be receiving any monies back and I was told no it was a lease and it was a contractual amount you paid and you will not be getting anything back. Good thing to know I will not be using them in the future.
NOT TRANSPARENT... First of All... When leasing my car through Honda of New Rochelle, I had no idea what CULA was because the leasing company I paid my monthly fee to was Four Leaf Credit, formally known as Bethpage Credit Union. CULA was NEVER mentioned in ANY conversation with the sales department at New Rochelle Honda. That was on Honda of New Rochelle. However... I NEVER received ANY communication in ANY FORM from CULA regarding ANYTHING, AT ANY TIME, FOR ANY REASON during the 39 months of my car lease. Upon returnin... read more
Frequently asked questions about Credit Union Leasing of America (CULA)
How is Credit Union Leasing of America (CULA) rated?
Credit Union Leasing of America (CULA) has a 5 star rating with 149 reviews.
When is Credit Union Leasing of America (CULA) open?
Credit Union Leasing of America (CULA) is closed now. It will open at 7:00 a.m.