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Credit Union of Southern California

3.7

About this business

Location details

11749 Whittier Blvd, Whittier, CA, 90601, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.729 reviews
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Niko's profile image
Niko 
a month ago

I strongly advise against applying for a loan with this company. They recently advertised a loan specifically for individuals employed by the federal government. I applied as a contractor working under a federal agency, but my application was denied simply because I am classified as a contractor—despite having valid ID proving my employment with the federal government. Contractors are also impacted by government shutdowns, so I found their response to be frustrating. I recommend looking for loan options elsewhere. 

Marcel Cruz's profile image
Marcel Cruz 
3 months ago

Terrible Service. I traded in my vehicle that I was financing with them and there was trouble with my payoff. Not only was I notified until my account was delinquent. Instead of helping all they would Say is “we don’t do courtesy removals on delinquency’s” and put all the blame on me. When I was not notified until the account was delinquent and given the incorrect payoff information. And they were being so rude the entire time. This is why I switched to another bank and will never work with Cusocal again. Terrible rude custo... read more

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Amber Holland 
a year ago

I just want to say Juana was a literal angel. I had my car and mailbox broken into and someone kept accessing my accounts. I felt overwhelmed, helpless and violated. I was literally at the brink of tears walking into the bank. I was already dealing with a loss in the family so this fraudulent activity was more than I was able to bare at the time. I went to the Garden Grove location and although the teller was nice she didn’t really help me in any way. Juana took her time, listened and gave me the number to the identity prote... read more

Max's profile image
Max 
a year ago

Long time member (10 years)with what I once thought was an amazing bank institution after a recent experience, very disappointed in which the way I was treated and how a member of their organization came off so presumptuous in their correspondence. Again, I've never had an issue with this bank prior, in fact I always recommended and had great things to say. However that's not the case anymore I understand there's a process when you have a dispute I've only had one up until now, since I've been a member. Well, my last dispute... read more

Anthony's profile image
Anthony 
a year ago

They have so many issues. Online banking is always down. Card is always having issues. If their “system” is down (always) your card will be declined. So embarrassing and frustrating. You can only speak with someone mon-fri 9-5, not like other credit unions and banks. If you need to put gas on a Saturday night and there’s a problem with your card, you will have to wait till Monday 

Frequently asked questions about Credit Union of Southern California

How is Credit Union of Southern California rated?

Credit Union of Southern California has a 3.7 star rating with 29 reviews. 

When is Credit Union of Southern California open?

Credit Union of Southern California is open now. It will close at 5:00 p.m.