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Credit Union ONE

4.9

About this business

Service is our mission. Friendly professionals at Credit Union ONE's Farmington, MI, branch can help you open a checking or savings account, apply for a mortgage, auto loan or personal loan, and use all of our services and products to your advantage, including our ATMs. As a member, you also have access to nearly 30,000 surcharge-free ATMs through the CO-OP Network and more than 5,000 CU Service Centers nationwide where you can walk into a branch and conduct business just as you would in a Credit Union ONE branch. 

Location details

31716 Grand River Ave, Farmington, MI, 48336, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.9137 reviews
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Diane Thompson's profile image
Diane Thompson 
a month ago

Credit union one has been amazing. I’ve had a very good experiences with them. They treated me well. Both Farmington branch and the Ferndale main office. They were kind considerate knew what the problem was and Handled it. They were concerned about me and took care of me. Thank you. 

Jacquelyne Howard's profile image
Jacquelyne Howard 
2 months ago

I have been a member of Credit Union One for 29 years. My husband has been a member for 30+ years. I joined when we got married. I also worked for Credit Union One for 10 years. Our son has been a member for 28 years. I love the security Credit Union One gives us. That being said we will be members of Credit union One for many more years to come. 

Michelle Burdick's profile image
Michelle Burdick 
3 weeks ago

Great service. Needs better hours an 8am - 8pm is very helpful for a graveyard shift worker here.....10am is to late to stay awake, I'm in bed by 8:30am 

Maureen Twomey-Ashley's profile image
Maureen Twomey-Ashley 
6 months ago

a little disappointing; I went inside instead of the ATM since I needed a breakdown of bills and did not want to hold up the ATM line. once inside I was the only customer in line; 2 tellers were chatting with each other and another was servicing a customer. the 2 tellers saw me and ignored me; I waited for 5 or so minutes and was then serviced by the other teller who had just finished up with a customer. I asked if the other tellers were on break and was told 'oh they were just chatting'. ?? 

dragan tosic's profile image
dragan tosic 
7 months ago

Horrible customer service in general. Tellers are good but give it time they will be same as managment. They dont have acces so they can give the correct answer. Assistant manager and manager don't have a clue what they're doing. They don't have answers, and then stop talking to customers because they don't have answers, and they pretend they're on a phone. The regional manager does not return the call. 1 800 customer service does not know what they are doing, and they don't have answered, so they make up stuff. So they... read more

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Frequently asked questions about Credit Union ONE

How is Credit Union ONE rated?

Credit Union ONE has a 4.9 star rating with 137 reviews. 

When is Credit Union ONE open?

Credit Union ONE is closed now. It will open at 10:00 a.m.