This profile has been claimed by the business owner or representative.
6280 TX-121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 3:30 p.m. | |
| Sun | Closed |
I purchased my vehicle from Crest, and have had it serviced by Greg V. in the service department for over 7 years with many routine and a few larger maintenance visits. He's the best service advisor I've ever worked with at a dealership. Always remembers me, my car, and it's history. Extremely personable, great attitude, and has established trustworthiness over such a long time. He maintains great communication, and if something abnormal pops up, he's always willing to find the best solution.
As a Tesla owner, I cannot stand car dealerships. Slimiest grimiest places on earth full of snakes in the grass however….. that being said, I will give this place five stars because Greg in the service department is a freaking stud and has always taken really good care of us with my wife’s car.
Just for added context, I brought my car in for repairs on 04/25. After a month and no loaner car, my car was finally fixed. Fast forward to now and my check engine light comes on again so I schedule an appointment for diagnostics. After an hour drive I pull up to the service department only to be told they don't work on Subarus and tell me to go somewhere else. Wonder what happened from last year to now for that, but I'll never know since no one answered that question. Also would've been nice if they gave me a call saying t... read more
Shawn Barron has done an excellent job going above & beyond with assisting me with my Esscalade V’s mechanical issues. Each time that I have had to take my V for servicing, Shawn always had a rental car or a ride home ready for me. Shawn was very patient with me, when working out the mechanical kinks as well. Now, my Escalade V runs as good as new! Thanks Shawn!!
Came in about a month ago for a new battery, had a appointment, told them I would be waiting to complete service, I figured about two to three hours since it was a Saturday, got my car back after six and a half hours. I came back in today with an appointment for just an oil change still waiting after two and a half hours. I must find another dealership to service my vehicle
Crest Cadillac Service has a 4.7 star rating with 606 reviews.
Crest Cadillac Service is closed now. It will open at 7:00 a.m.