Crest Cadillac Service

Sonny Estrada 

on Google

a month ago

Shawn Barron has done an excellent job going above & beyond with assisting me with my Esscalade V’s mechanical issues. Each time that I have had to take my V for servicing, Shawn always had a rental car or a ride home ready for me. Shawn was very patient with me, when working out the mechanical kinks as well. Now, my Escalade V runs as good as new! Thanks Shawn!! 

Michella Ballard 

on Google

3 months ago

Service advisors have their hands full at Crest ensuring the services are provided by automotive techs. Beware of invoice accuracy also. Plus Crest is charging three percent fee to customers for credit card purchases on already inflated costs. Although my service advisor is great, the automotive technicians rush without reading tickets thoroughly. My new tires were installed on the wrong vehicle. My advisor pushed them to correct the error but the delay meant picking up my car at 5 pm on a holiday weekend rather than that mo... read more

Jayme Garrett 

on Google

3 weeks ago

I recently purchased a vehicle from Crest Cadillac in Frisco, TX. Leo, my Salesperson, was great to work with, and he worked expediently to get the transaction done. Greg was the Service Manager who helped me as well. He provided me with excellent and speedy service, hunting down a service vehicle for me while my vehicle was in their shop for service, and that allowed me to stay on task with my work schedule. I really appreciate these gentlemen and how professional they were when I was doing business with them. Crest Cadilla... read more

amberet green 

on Google

2 weeks ago

My service agent, Ms Monica Toombs, was very professional, polite and provided EXCELLENT service for my Cadillac. My service was completed within a reasonable timeframe after bringing it in and waiting for it. I had several request, including a state emissions test and she provided me with a few suggestions that would benefit my vehicle in the long-run that I didn’t think of to include in the service. It was serviced and ready to go a couple of hours/less after bringing it in. I presented her with my discounted coupon tha... read more

Scott Miller 

on Google

3 months ago

I always have a great experience thanks to Logan, my service advisor. He consistently exceeds my expectations and goes out of his way to make the process smooth and stress-free. Anytime I need a loaner car, he's quick to assist and makes it incredibly convenient. The service area itself is also top-notch—clean, comfortable, and well-equipped. I truly appreciate the outstanding customer service every time I visit!