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The Crossroads team is ready to help you start on your path to recovery from substance-use disorders. We specialize in medication-assisted treatment, and we are dedicated to providing the most accessible, convenient, comprehensive, and high-quality care available. We accept Medicaid, Medicare, and many commercial insurance plans at most of our centers. Your path to recovery begins here, and your success is our mission. Call us today to schedule a TeleVisit or an in-person appointment.
4821 Frankford Ave., Suite E, Philadelphia, PA, 19124, United States
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It was an ok! But I was in the virtual waiting room for 1& 1/2 hours without anyone coming back over to even let me know they didn’t forget about me. So I ended up having to call 2 times to make sure they were still aware I was still there. After I seen the Dr the receptionist just said ok have a good night and didn’t schedule my next appointment with me she just sent me the next date and time so now I have to reschedule because that was the whole piont of the virtual that time and day doesn’t work for me anymore! But other ... read more
Business response:
Hi Amy, thank you for submitting your review with us. We noticed that you gave us a three star rating and were wondering if you can give us any feedback to help us improve. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you with any questions or concerns you may have. Thank you again!
My visit was slow .. apt at 2:50pm but didn’t get out off there until almost 4pm.. first time at the frankford ave cite and they seem pretty backed up! I didn’t like that!
Business response:
Thank you for providing your feedback and letting us know about this issue, Kyree. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
You did great
Business response:
Hi, Torie. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
Very polite staff, they actually care about your well being. Would highly recommend. No not hired to say any of this. I was genuinely surprised
Business response:
Hi, Anthony. Thank you for taking the time to rate us!
Everyone was very helpful with great concern .. loved it
Business response:
Hi, Lisa. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
Very good attention, the worker’s very responsible
Business response:
Hi, Michael. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
Crossroads of Philadelphia - Frankford Avenue has a 4.6 star rating with 39 reviews.
Crossroads of Philadelphia - Frankford Avenue is open now. It is open 24/7.