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Cummins Sales and Service
- Manufacturer
- Gillette, WY
About this business
Cummins Inc., a global technology leader, is a corporation of complementary business segments that designs, manufactures, distributes and services a broad portfolio of power solutions. The company’s products range from diesel and natural gas engines to hybrid and electric platforms, as well as related technologies, including transmissions, battery systems, fuel systems, controls, air handling, filtration, emission solutions, and power generation systems.
Location details
2600 E 2Nd Street, E 2Nd, Gillette, WY, 82718, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to 11:59 p.m. | |
| Tue | 12:00 a.m. to 11:59 p.m. | |
| Wed | 12:00 a.m. to 11:59 p.m. | |
| Thu | 12:00 a.m. to 11:59 p.m. | |
| Fri | 12:00 a.m. to 11:59 p.m. | |
| Sat | 12:00 a.m. to 11:59 p.m. | |
| Sun | 12:00 a.m. to 11:59 p.m. |
Got the motorhome towed in here with a blown engine. Within a week I was back on the road with a new engine. 3 days to remove and replace. Alex, nikolai, ted and Russell were great! The rv pad was a nice touch.
While on a three month RV trip, the Onan 4KW generator built into our Class C motorhome shutdown. Could not restart it. Called the Cummins Sales and Service Center in Gillette, WY from the road. Set up a time to stop by when we’d be in the area. Got in late on Tuesday and connected to one of their RV power pedestals to overnight. They took it into the shop Wednesday and diagnosed the problem as failed brushes. As we have an eleven year old Onan, that part was scarce. They tracked one down in Reno, NV on Thursday and overnig... read more
Our experiences were just the opposite of Ed P’s review two months ago. We called one week ahead to make a service appointment for a coolant sensor. They were professional and we seemed very comfortable scheduling since we were in on our way through Gillette on a six month RV trip. They even called two days in advance to reconfirm. Upon arrival, it took a 180 degree turn! Apparently, our technician wasn’t even coming in today due to a funeral which we were sympathetic about. What we didn’t have patience for was when they cal... read more
While traveling in a motorhome from Idaho, I noticed the engine started to overheat. Its not easy finding shops that are willing to work on motorhomes, let alone on short notice. I called several without luck until I made a call to Cummins of Gillette, Wy. Speaking to Ted, the shop supervisor, he said bring it on in and if you come early, we have room up at the RV pad that has electricity. So, thats what we did while the weather was cool. The next day, they said they were a bit short handed because of an emergency call out b... read more
Top of the customer service relations. Everyone is so nice and friendly. The mechanics are willing to come out front and discuss you truck problem when you get stumped doing your own repairs and need some helping advice. As with all Cummins shops they are quite pricey. But you are getting Cummins Certified Service and OEM parts. That makes the added price acceptable in my book.
Frequently asked questions about Cummins Sales and Service
How is Cummins Sales and Service rated?
Cummins Sales and Service has a 4.3 star rating with 38 reviews.
When is Cummins Sales and Service open?
Cummins Sales and Service is open now. It will close at 11:59 p.m.