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Cummins Sales and Service
- Manufacturer
- Gillette, WY
About this business
Cummins Inc., a global technology leader, is a corporation of complementary business segments that designs, manufactures, distributes and services a broad portfolio of power solutions. The company’s products range from diesel and natural gas engines to hybrid and electric platforms, as well as related technologies, including transmissions, battery systems, fuel systems, controls, air handling, filtration, emission solutions, and power generation systems.
Location details
2600 E 2Nd Street, E 2Nd, Gillette, WY, 82718, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to 11:59 p.m. | |
| Tue | 12:00 a.m. to 11:59 p.m. | |
| Wed | 12:00 a.m. to 11:59 p.m. | |
| Thu | 12:00 a.m. to 11:59 p.m. | |
| Fri | 12:00 a.m. to 11:59 p.m. | |
| Sat | 12:00 a.m. to 11:59 p.m. | |
| Sun | 12:00 a.m. to 11:59 p.m. |
While on a three month RV trip, the Onan 4KW generator built into our Class C motorhome shutdown. Could not restart it. Called the Cummins Sales and Service Center in Gillette, WY from the road. Set up a time to stop by when we’d be in the area. Got in late on Tuesday and connected to one of their RV power pedestals to overnight. They took it into the shop Wednesday and diagnosed the problem as failed brushes. As we have an eleven year old Onan, that part was scarce. They tracked one down in Reno, NV on Thursday and overnig... read more
Top of the customer service relations. Everyone is so nice and friendly. The mechanics are willing to come out front and discuss you truck problem when you get stumped doing your own repairs and need some helping advice. As with all Cummins shops they are quite pricey. But you are getting Cummins Certified Service and OEM parts. That makes the added price acceptable in my book.
When our Onan generator would not start on our RV we were desperate to find someone to fix it as we were on a month long trip. It turns out that RV dealers are not equipped to repair these generators and Cummins who makes Onan is the place to go. Ted O, based on our description of the problem, agreed to preorder a fuel pump, that would be available by the time we made it to Gillette. When we arrived they said they had several 30/50 amp hookups that we could use, as the repair would take most of the day. It worked out per... read more
We can’t say enough about your dealership and extremely friendly and helpful /knowledgable mechanic Nikoli. We were heading home to Canada in a large motorhome with a 13 hour drive ahead of us and broke down. Nikoli went above and beyond to fix our problem and get us back on the road within two hours. Such a pleasure to deal with such professionalism
I cannot say enough good things about the Gillette, WY Cummins Service Center. We were 3,000 miles from home in an RV headed to Alaska when a fuel line on the generator started leaking. Ted in the service department was able to work us in that day so we made a 2 ½ hour detour to reach the service center. They quickly found and fixed the problem and sent us on our happy way! I would drive 6 hours or more out of the way to use this service center. 5 Star rating!
Frequently asked questions about Cummins Sales and Service
How is Cummins Sales and Service rated?
Cummins Sales and Service has a 4.3 star rating with 38 reviews.
When is Cummins Sales and Service open?
Cummins Sales and Service is open now. It will close at 11:59 p.m.