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Cummins Sales and Service
- Manufacturer
- Anchorage, AK
About this business
Cummins Inc., a global technology leader, is a corporation of complementary business segments that designs, manufactures, distributes and services a broad portfolio of power solutions. The company’s products range from diesel and natural gas engines to hybrid and electric platforms, as well as related technologies, including transmissions, battery systems, fuel systems, controls, air handling, filtration, emission solutions, and power generation systems.
Location details
2618 Commercial Dr, Anchorage, AK, 99501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
When I called in to schedule an appointment to get my RV generator worked on (it was having trouble starting), the service tech offered to walk me through a few potential fixes while on the phone and at no cost. It turned out to be a stuck fan and I was able to get it working without needing to bring it in. I am super grateful for such a good experience!
I honestly don't think I've ever been treated as good as I have been treated by the staff of Cummins such as Matt front office and for Zach the great mechanic who got my water truck up and running fore I can get back to work. There work is awesome! There attitude is great. I'd recommend anybody and everybody with big Riggs to use them, they're outstanding.
Other RV places wanted us to make an appointment weeks/months in advance and keep our RV a minimum of 2 weeks or longer. We contacted Cummins Anchorage on Monday afternoon about doing fluid/filter changes and investigating a problem with the alternator. They had an opening and asked us bring it in right away. The next day they determined our alternator was putting out zero and needed to be replaced. They ordered a replacement, along with the specialty air filter, and our rig was ready early Thursday afternoon. We are so plea... read more
if i'm honest the phone call was very strange, it appeared to be a call center. And when I asked to verify if my filters were ready I was told Yeah Sure. And i'm not upset or mad just wasn't feeling very confident or sure my order was placed. I was told to hold on when I was waiting patiently, and i was continuously told just a moment, while I was already patiently waiting. And when I asked if the order was placed for all 3 filters I was told Yeah sure. And it made it sort of feel like a scam.
Delivered my truck in May 2023. Its now 7/20/23 - I have called 5 times and left a voice mail 4 times and not once has someone called me back to updated me on my truck. It would be great to even get an email to say pick it up, we are too swamped, we dont want to do the work, or anything. So I will drive over and visit.
Frequently asked questions about Cummins Sales and Service
How is Cummins Sales and Service rated?
Cummins Sales and Service has a 4.1 star rating with 27 reviews.
When is Cummins Sales and Service open?
Cummins Sales and Service is closed now. It will open on Monday at 8:00 a.m.