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Dalan Rentals and Management
- Property Management
- New York, NY
About this business
Location details
134 W 25th St, 5th floor, New York, NY, 10001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 2:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Amazing and smooth leasing process with our agent, Nart! Super professional but also a rare leasing agent/company that actually cares about their future tenants. Nart helped us out with so much flexibility with our lease and response rate was immediate at all hours everyday. Completely transparent about the property and answered all questions we had as well. The application process doesn’t include anything out of standard NYC requirements, and management reviews and responds very quickly as well. All in all, great and straig... read more
This management is shady. They really do not give two crap about the tenants’ living condition. In the 10 out of 12 months we lived there, there was horrible construction noise in the floor below us that the management never warned us about. They only sent out an email acknowledging that there was a construction at all to residents two whole weeks AFTER people started calling to complain. They gave some project finish timeline and (again without warning) it was pushed back again and again. The noise level went past 90 dB eve... read more
Dalan became the building manager for my apartment two months after I moved into the building. They claim to leverage an app for maintenance requests, however, any submissions are ignored, then will be moved to “closed” without a fix / just delete your ticket entirely. This was the case with all of the maintenance requests I have submitted. If you escalate via email, it will require 20+ emails before you get a response. I have had an issue with a heating pipe in my apartment since February, and I believe they are ignoring t... read more
Ella Katz was fantastic! I flew over from the West Coast to sign a lease within three days. She was able to get a lease in front of us within 6 hours of viewing. She was even able to help us where we made mistakes in the application. Very stream lined and would highly recommend working with her!
Avoid This Management at All Costs This is hands down the worst housing management I have ever dealt with. While the leasing agent is friendly, their support completely disappears when you actually need help after signing the lease. I endured three major water leaks over the course of just 1 year and 8 months, and their response was utterly negligent. Tony, the superintendent here, is completely irresponsible and arrogant. While I was away, construction workers broke my camera, yet he refused to take any responsibility. In... read more
Frequently asked questions about Dalan Rentals and Management
How is Dalan Rentals and Management rated?
Dalan Rentals and Management has a 3.4 star rating with 130 reviews.
When is Dalan Rentals and Management open?
Dalan Rentals and Management is closed now. It will open tomorrow at 9:00 a.m.