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Dalan Rentals and Management
- Property Management
- New York, NY
About this business
Location details
134 W 25th St, 5th floor, New York, NY, 10001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 2:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This management is shady. They really do not give two crap about the tenants’ living condition. In the 10 out of 12 months we lived there, there was horrible construction noise in the floor below us that the management never warned us about. They only sent out an email acknowledging that there was a construction at all to residents two whole weeks AFTER people started calling to complain. They gave some project finish timeline and (again without warning) it was pushed back again and again. The noise level went past 90 dB eve... read more
Absolutely terrible experience with Dalan Management. We had to move out after dealing with a leaking ceiling, broken A/C in the middle of summer, mold issues, and a washer and dryer that never worked — all of which they refused to replace. Every repair required constant follow-up, and it took nearly two months of weekly chasing just to get our security deposit back. The only reason a company like this survives is because the NYC housing market is so tight, but it’s unacceptable. No tenant should have to go through this kind... read more
Avoid This Management at All Costs This is hands down the worst housing management I have ever dealt with. While the leasing agent is friendly, their support completely disappears when you actually need help after signing the lease. I endured three major water leaks over the course of just 1 year and 8 months, and their response was utterly negligent. Tony, the superintendent here, is completely irresponsible and arrogant. While I was away, construction workers broke my camera, yet he refused to take any responsibility. In... read more
Since DALAN took over managing The Paxton, the transformation has been nothing short of amazing. It’s clear from day one that they genuinely care about the residents and prioritize both our safety and happiness. The sense of community they’ve created is something we never had before—there’s now open communication, quick responses to maintenance requests, and a noticeable improvement in how the property is maintained. Everything just feels more organized, cared for, and resident-focused. It’s rare to find a management compa... read more
I mostly enjoy living in my building. However, every summer, the AC conveniently does not work in any common areas aside from the first floor. Today, it is 95 degrees outside and 85 degrees in the common areas around my building. This makes all of our units much hotter. For my one bedroom unit, my energy bills in the summer are upwards of $250. The staff is friendly and mostly helpful but it is unacceptable to pay this much in rent to be this hot. Edit based on comment below: This management company has an issue cooling the... read more
Frequently asked questions about Dalan Rentals and Management
How is Dalan Rentals and Management rated?
Dalan Rentals and Management has a 3.1 star rating with 94 reviews.
When is Dalan Rentals and Management open?
Dalan Rentals and Management is open now. It will close at 5:00 p.m.