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134 W 25th St, 5th floor, New York, NY, 10001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 2:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My roommate and I had a wonderful experience with Ella Katz when applying and signing a lease for an apartment. Throughout the entire process, she was very responsive and helpful. She always answered any questions we had and was very detailed/supportive during every step of the process. I would 100% recommend working with her, especially considering how hectic finding an apartment in NYC can be.
Amazing and smooth leasing process with our agent, Nart! Super professional but also a rare leasing agent/company that actually cares about their future tenants. Nart helped us out with so much flexibility with our lease and response rate was immediate at all hours everyday. Completely transparent about the property and answered all questions we had as well. The application process doesn’t include anything out of standard NYC requirements, and management reviews and responds very quickly as well. All in all, great and straig... read more
Actually the worst management company I have ever dealt with. Warning: DO NOT LIVE AT ANY OF THEIR PROPERTIES. The management team is negligent, unresponsive and completely incapable of communicating or providing real solutions to serious problems. No one takes accountability, no one follows up and nothing gets handled unless residents are forced to chase them down repeatedly. We had our ceiling break due to water damage twice, and both times it took over a week to fix. The only reason it was eventually handled was because m... read more
This management is shady. They really do not give two crap about the tenants’ living condition. In the 10 out of 12 months we lived there, there was horrible construction noise in the floor below us that the management never warned us about. They only sent out an email acknowledging that there was a construction at all to residents two whole weeks AFTER people started calling to complain. They gave some project finish timeline and (again without warning) it was pushed back again and again. The noise level went past 90 dB eve... read more
After trying to work with 20+ other brokers that were unhelpful and unresponsive, working with Ella Katz made the apartment rental process as easy as it can possibly be. She was super helpful and responded promptly to all of my questions. The Dalan properties application and signing process was simple and easy to navigate. Thank you Ella and Dalan for your help!
Dalan Rentals and Management has a 3.4 star rating with 147 reviews.
Dalan Rentals and Management is closed now. It will open at 9:00 a.m.