This profile has been claimed by the business owner or representative.
David's Bridal Austin North TX
- Bridal
- Austin North, TX
About this business
Location details
Gateway Market Shopping Center, 9607 Research Boulevard Ste 650, Austin North, TX, 78759, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
The worst customer service, internet response time and dishonest information given to get you to place an online order and then tell you something completely different about shipping after you place the order. I cannot even get the virtual assistant to respond!
Business response:
Hello Lisa, we apologize for your negative experience. For further assistance, please do not hesitate to reach us at dbcares@dbi.com. Our team would love the chance to improve our customer experience. Thank you, DBI.
This place was awful. The service was awful and just the way they have treated me and my bridesmaids was awful. Will never recommend David’s bridal to any new bride.
Business response:
Hello Taylor, we apologize for not providing exceptional service during you visit. For further assistance, please do not hesitate to reach us at dbcares@dbi.com (attn: city/location). Our team would love the chance to improve our customer experience. Thank you, DBI.
Sale associate that helped us with our bridesmaids dress shopping appointment was the absolute rudest. She acted like she didn't want to be there and that she was bothered that my bridesmaids wanted to try on various dresses.
Business response:
Hello Olivia, we are deeply sorry to hear that your recent visit left you feeling uncertain. At David's Bridal we strive to create a wonderful experience for all of our guests and we did not live up to that standard for you. It is not our intention to upset you and we will assure you that our team will be using your feedback in training and coaching to ensure better customer service in the future. We would love to have you back for a more personal visit. Please email us at Dbcares@dbi.com (Attn: city/location) so we can set ... read more
I'm appalled that you sold my information to consultants of multilevel marketing companies without my consent. I'm getting emails and texts with subjects like "Congrats David's Bridal bride!" trying to scam me into thinking I won something (spoiler alert: it's a free sample) after going to an appointment at this store right before the covid-19 closures. Would love to know if this is store policy or the consultant's doing, but either way I'm very disappointed. I was supposed to come back to pick my dress once the store reope... read more
Frequently asked questions about David's Bridal Austin North TX
How is David's Bridal Austin North TX rated?
David's Bridal Austin North TX has a 4.7 star rating with 5,666 reviews.
When is David's Bridal Austin North TX open?
David's Bridal Austin North TX is open now. It will close at 7:30 p.m.