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David's Bridal Galleria TX
- Retail
- Houston, TX
About this business
Location details
610 & San Felipe Shop Center, 4520 San Felipe St. Ste 100, Houston, TX, 77027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
10/10 Abby was the best! She helped my bridesmaids find their dresses and she was so patient! Ask for her when booking!!
Mr. Joaquin, was absolutely amazing! My dress looks beautiful and fits like a glove.
Everyone is very sweet and professional. They make you feel welcomed and comfortable.
I ordered a dress as the mother of the groom at the request of the bride. My dress came in shortly after I had major knee surgery, making it impossible for me to pick up my dress. No problem. The bride was going with her bridesmaids to order their dresses. Problem. The dress the bride picked out for the bridesmaids did not come in the color/sizes needed for the bridesmaids. The bride chose new dresses for the bridesmaids. Therefore she chose new dresses for the mothers. The dress I ordered was brought to me by the bride. She... read more
Business response:
Dear Caroline, Thank you for taking the time to share your feedback with us. We apologize for the negative experience you had at David's Bridal Galleria in TX. We understand the frustration and inconvenience you faced with the return and exchange process. We strive to provide excellent customer service, and it appears we fell short in your case. We apologize for any miscommunication regarding the return policy and the conflicting information you received. We take your concerns seriously and will address them with our stor... read more
Sofia was amazing! She stayed by my side and helped pick dresses that auited my taste. Great service!
Sofia was great! Brought all the dresses I liked and stayed by my side as I tried them on. Great service!
Kelly was very patient and friendly. She made several suggestions on different seams to best accommodate the dress style. She was very professional and we shared some laughs too.
Stacy was very kind and helpful! She helped make suggestions to different dress styles and helped us temporarily clip them as needed. We were very haply with our experience. When we come back, we will definitely ask for Stacy!
Business response:
Hi Laura, congratulations, how exciting! We couldn't be happier to hear how our team exceeded your expectations during your recent visit to our store. Thank you so much for taking the time to share your exceptional memorable experience with us. Best Wishes, Davids Bridal
On Jan 31, 2023, I made a purchase at a San Antonio DB via Affirm, and within 4-5 days (The return policy window) I returned the dress to a local DB here in Houston, Texas. A store manager processed the return and took the dress back and I had to scan in the virtual card I made the affirm purchase on originally. Here it is April 19th, and I am still making payments because the Affirm company states DB has not processed my refund. I have called the store multiple times to verify the return was made, and I am getting nowhere. ... read more
Business response:
Hello Charlie, please email us your purchase details to DBCares@dbi.com, we would like to investigate this matter further. Best, Jessica M
Frequently asked questions about David's Bridal Galleria TX
How is David's Bridal Galleria TX rated?
David's Bridal Galleria TX has a 4.8 star rating with 9,912 reviews.
When is David's Bridal Galleria TX open?
David's Bridal Galleria TX is closed now. It will open at 10:30 a.m.