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David's Bridal Jacksonville North FL
- Retail
- Jacksonville, FL
About this business
Location details
13221 City Station Drive, #155, Jacksonville, FL, 32218, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
As a retail manager at a specialty boutique, I suggest the manager at the David’s Bridal Regency, receive updated customer service training. It’s easy to get burnt out when you’ve been working on a position such as his for a few years. Clearly, he no longer understands or appreciates the value in customer satisfaction. Upon my second visit to this location to purchase the dress I’d chosen for my big day, I was greeted and serviced by the store manager and one sales associate. The manager himself put me in the dressing room... read more
I'll start off by stating our appt for my sister was fabulous. Our bridal assistant was great. My sister found the dress of her dreams and then we found out her dress was discontinued and she was offered the sample dress(which who knows how many times it's been tried on) but because that's the one she loved she went for it. The dress went to our parents house in the cloth bag and wasn't opened till this past Saturday when she wanted to show a family friend. that was when we noticed the zipper was coming out, the stitching wa... read more
Business response:
Hello Tara, we are so sorry to hear of this. So that we can look into this further for your sister, please have her email us at DBCares@dbi.com (Attn:Jacksonville East) with all details. Best, DBI
RecommendedMy daughters dress is beautiful and the staff was helpful!! We just have to take it back for alterations before wedding.. S/n the male manager can use some people skills but other than that our experience was great
Business response:
Thank you so much for your kind words, Latara Fiesty. We really appreciate you taking the time out to share your experience with us. Cheers, David's Bridal
Frequently asked questions about David's Bridal Jacksonville North FL
How is David's Bridal Jacksonville North FL rated?
David's Bridal Jacksonville North FL has a 4.8 star rating with 2,599 reviews.
When is David's Bridal Jacksonville North FL open?
David's Bridal Jacksonville North FL is closed now. It will open at 9:00 a.m.