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David's Bridal Pinole CA

4.8

About this business

Welcome to David's Bridal Pinole, California store, serving brides and special occasion customers of Crockett, El Cerrito, Hercules and more. David's Bridal is the ultimate one-stop shop for wedding dresses and all your formal apparel. Our exclusive assortment of bridal gowns features a broad spectrum of silhouettes, lengths and styles, empowering you to find a unique look for your special day. Our wedding dresses, bridesmaid dresses and feminine party looks are designed in the hottest fabrics (we are loving lace!), colors ... read more

Location details

Pinole Vista Crossing, 1212 Fitzgerald Drive, Pinole, CA, 94564, United States

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WeekdayScheduleStatus
Mon10:30 a.m. to 9:00 p.m.
Tue10:30 a.m. to 9:00 p.m.
Wed10:30 a.m. to 9:00 p.m.
Thu10:30 a.m. to 9:00 p.m.
Fri10:30 a.m. to 9:00 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:30 a.m. to 6:00 p.m.
4.82,202 reviews
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Sothy Ros Uch's profile image
Sothy Ros Uch 
7 years ago

Business response:

Hi Sothy, thank you so much for taking the time to rate your recent visit to our Pinole location. We are thrilled to see 5 stars and know that we have exceeded your expectations. Best wishes, Steven E. 

Kimberly Davey's profile image
Kimberly Davey 
7 years ago

Very helpful it was fast and painless I hate shopping but I had a good experience and would shop there again 

Sufie Mishka Andrews's profile image
Sufie Mishka Andrews 
7 years ago

Great service everyone was so sweet and super helpful and the alterations department does a fantastic job and would definitely recommend them !! 

Business response:

Hello Sufie, we are thrilled that you received amazing customer service from us. We appreciate your kind words and we personally thank you for your five star rating. Best Wishes, Steven E 

Mary Lutz's profile image
Mary Lutz 
7 years ago

I loved the large selection of prom dresses. I did not like to be told me daughter was taking to long. It's her first formal dance and she had lots to try on. I also felt a lot of sales pressure to buy now and not to take time to compare dresses to make the right choice. The areas to try dresses on were also very crowded. Some of the dresses looked damaged. 

Business response:

Hello Mary, thank you for taking the time to share your feedback. We cannot apologize enough to hear of your recent experience at our Pinole location. Shopping for a prom gown is such a special moment in a young lady's life and we?re disappointed that your visit fell short of your expectations. This is not the type of service we expect to provide for any of our guests. We would love the chance to have you back to deliver a better experience. If you are interested please contact us at dbcares@dbi.com (Subject Attn: Steven E .... read more

Byquesha Duncan's profile image
Byquesha Duncan 
7 years ago

So today I was so excited to come here with some of my bridesmaids and try on dresses!!! It was lovely Ms. Sheria was an amazing stlyist, she helped a lot supper polite and made me and my ladies feel welcomed! But that thing name Stacy!!! She rude and disrespectful I don't know if it's a race thing or if ahe was having a bad day but the attitude she displayed today was uncalled for and just plain rude!! Due to her behavior I am unsure if I want to purchase my wedding dress from David's bridal! I don't undeestand how ppl can ... read more

Business response:

Hello Byquesha, we are pleased to hear that Sheria was able to make your experience much better than how it started. We do apologize for the less than satisfactory customer service in the beginning of your visit. Thank you for sharing with us. Best Wishes, Steven E 

Jen Scotto Cardinale's profile image
Jen Scotto Cardinale 
7 years ago

My Bridal Consultant was very helpful! Great customer service! 

Business response:

Hello Jen, we are so excited to hear how helpful your stylist was while visiting our Pinole location! Thank you for taking the time to share your experience with us. If you need any assistance in the future or if you would like to tell us more, please send us an email to dbcares@dbi.com. Thank you, Christine G. 

Krisha Snow's profile image
Krisha Snow 
7 years ago

Business response:

Hi Krisha, thank you so much for your star rating! We are delighted to see that you had such a lovely experience with us! Should you need any assistance in the future or if you would like to tell us more, please send us an email to dbcares@dbi.com. Thank you, Christine G. 

Jackie Chyna Muñoz's profile image
Jackie Chyna Muñoz 
7 years ago

LaTanya was super helpful and we enjoyed our visit. My daughter felt welcomed and like a princess finding the perfect dress for her first communion. Thank you LaTanya😊 Love, Valdez Family 

Business response:

Hi Jackie, congratulations to your daughter on finding the perfect first communion dress! It sounds like our staff did an amazing job assisting you and your daughter. Thank you so much for your feedback! Best wishes Steven E. 

Jillian Ottney Eddy's profile image
Jillian Ottney Eddy 
7 years ago

Today my 2 daughters and my soon to be step daughter, arrived for our bridesmaids and bridal fitting. Latonya was our associate and she was great. She let the girls freely go through the dresses to pick as many as they wanted to try on. She patiently got the girls more dresses and different sizes until after about 90 min (30 min longer than we were supposed to have for that process), we all agreed on a dress for my wedding. Then after discussing my likes, she arrived with 4 dresses for me to try on. The second one was perfe... read more

Business response:

Hello Jillian, we are so excited to hear how helpful Latonya was while visiting our Pinole location. David's Bridal is committed to providing exceptional and individualized customer service and we are thrilled we were able to provide that for you. Thank you for taking the time to provide us with your feedback and we want to personally thank you for your star rating. If you may need any further assistance do not hesitate to reach out to us at dbcares@dbi.com (Attn: Steven E). Best Wishes, Steven E. 

Frequently asked questions about David's Bridal Pinole CA

How is David's Bridal Pinole CA rated?

David's Bridal Pinole CA has a 4.8 star rating with 2,202 reviews. 

When is David's Bridal Pinole CA open?

David's Bridal Pinole CA is open now. It will close at 7:30 p.m.