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Dime Commercial Bank

3.9

About this business

Location details

1933 Turnbull Avenue, Bronx, NY, 10473, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.922 reviews
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Joseph M.'s profile image
Joseph M. 
rating
5 years ago

Okay folks - check this out. I recently went into the bank with five random questions about products, services, fees and more. I met and worked with Shakira Lyn the Assistant Branch Manager. Let me tell you that I have never received such professional and helpful service like this before at Dime. Shakira listens extremely well, is patient, kind, warm and simply knows her stuff. Additionally, her personality is perfectly suited for working with the public. Congratulations Dime Bank - with Shakira on staff, you have hire... read more

Business response:

Hi Joseph, Thank you so much for your wonderful review! We truly appreciate you taking the time to provide us with your feedback. We'll be sure to pass along your kind words to Shakira! We look forward to seeing you again soon! - Dime Community Bank 

Dan S.'s profile image
Dan S. 
rating
10 months ago

Dime bank took over Bridgehampton national bank in the Hamptons. Dime has been the worst experience of my life. From my mortgage, to my business to personal. Every week I have an issue with fraudulent claims. Had to change debit cards 3xs in a two month period. Which I then have to change every account I use my debit card. I have a $239,000 equity line on my home in the Hamptons. Valued at 3.2 million. I had water damage so my insurance company put dime on the checks. I get that part, but then to have to wait 7-10 b... read more

Business response:

We’re committed to delivering a high standard of service. A member of our team is reaching out to you to better understand your experience and address any concerns. 

Ronee S.'s profile image
Ronee S. 
rating
9 years ago

This bank sucks. Their hours suck, they have only 2 branches through put the whole NYC. They've had to close my account twice due to fraudulent purchases in less than six months! They do not call and notify you or even email you! I had to find out both times by being humiliated in front of people when my card was declined. Each time it was a Friday and had to wait until MONDAY just to request for a new card! When you get your card you still have to wait for them just to send the pin which forces you to travel to one of the b... read more

Frequently asked questions about Dime Commercial Bank

How is Dime Commercial Bank rated?

Dime Commercial Bank has a 3.9 star rating with 22 reviews. 

When is Dime Commercial Bank open?

Dime Commercial Bank is closed now. It will open tomorrow at 9:00 a.m.