Edwards Plumbing & Heating

Rosanne Ritzman 

on Google

3 months ago

My daughter and I called Edwards at 0200, Saturday night after our main floor toilet became plugged. No amount of plunging ect worked. The agent who answered our call was reassuring and supportive. We recieved a confirming text within minutes for our appointment Sunday. On Sunday morning, we recieved further texts regarding our appointment. Plumber, Mike Price arrived as guaranteed right around noon. He was polite, informative, efficient and had our situation under control and repaired within an hour. Thanks for being so pro... read more

AA AA 

on Google

4 months ago

In such a freezing winter, our basement was suddenly overwhelmed by a raw sewage backup. It was a very stressful, messy situation, and we felt completely panicked—especially with the sky-high plumbing prices we encountered in Lansing. After calling countless businesses without success, we were finally guided by friends to Edwards Plumbing & Heating, a well-known and trusted company in Oakland County and Wayne County etc. Thank goodness they just expanded their service to the Greater Lansing area. From the very first call, ... read more

Caryn Knappen 

on Google

3 months ago

Was told the time was 8am until 1pm. Called at 130p. Was told I would revive a call. Waited until 330 pm. Was told I would reviece a text. Neither happened. Waited 9 hours and a technician charged the fee for doing nothing. Will never recommend this company. 

Trevor Stuve 

on Google

3 months ago

Fast service and very transparent on what was needed plus associated cost. Aaron Maisano was my tech and did a fantastic job. He communicated clearly and worked efficiently. Now, we have heat again during these cold months and couldn’t be happier with the service we received. 

Joe D 

on Google

3 months ago

Wasn't very happy with the service. $750 in labor for less the 2 hours of work. Never managed to actually make any of the appointments they scheduled, were either always 4+ hours late or had to reschedule. The call center had a bad habit of making up information that wasn't true just to get me off the phone. No one really seemed to know what was going on. The only reason they are getting 2 stars instead of one is because one lone supervisor or lead decided at some point to step up and complete the job finally.