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25003 Michigan Ave, Dearborn, MI, 48124, United States
Get directionsThe worst experience I have ever had. This guy should not be a plumber. When a guy from the city who was there to turn the water off takes you aside and tells you plumber doesn’t know what he is doing. What do you say about that except feel helpless like how I felt during this experience. Look at the water pipes and gas line in the photo. I was stunned when I saw this. I’m not a plumber I’m a human with a brain and know that’s not right. I have lots more pics and recording on video of the worst day I ever had. Oh yeah in... read more
Aaron Maisano was the technician that came out to do our HVAC and plumbing… he was fantastic… very knowledgeable and willing to go over everything so we understood what he was doing. Aaron was also very nice and professional… very pleased with the service.
I hate starting a review like this, but if I could give less than I would. This company has no integrity, no drive, and not a lick of customer service. The tech they sent out 3 weeks ago, had no idea what he was doing, was watching videos and trying to get phone help, the whole 3 hours he was here, only to come upstairs and say he could not figure out the job. After DAYS, they finally sent someone else out to get the job done. We assumed all was well because we were given no issues per the tech as he left. Once our other unr... read more
Hands down wonderful. We found out we had a water leak under our house at 3pm. We have 2 under 2 kids and 3 older kids. They squeezed us in despite it being so late. Our tech was knew we had sleeping babies and was so respectful, tried to be as quiet as he could and as quick as he could. These guys were a life saver and we will now be life long customers and would recommend them to anyone. Thank you so much!!
Originally, I had an awful experience because I didn't have a plumber even show up (with no communication). However, Edward Plumbing clearly cares about the customer experience, because someone reached directly out, listened to me, apologized, and sent me a fantastic plumber first thing the next morning. Connor Riblett was absolutely fantastic, and is the sole reason I'm moving my rating from one star all the way up to five. Not only was he easy to work with, but he was super fast and he did a phenomenal job with our pipe an... read more
Edwards Plumbing & Heating has a 4.3 star rating with 2,179 reviews.
Edwards Plumbing & Heating is open now. It is open 24/7.