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El Monte RV Rentals
- RV Rental
- Salt Lake City, UT
About this business
RV RENTAL VEHICLES El Monte RV offers a wide selection of campers, including Class A rentals, and Class C rentals, and Temporary Housing rentals. At El Monte RV, you're sure to find the camper rental that's right for you
Location details
3490 W 1820 S, Salt Lake City, UT, 84104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I rented an RV from El Monte RV from October 17 to October 21, 2024. During this time, I accidentally caused minor damage to the vehicle’s roof. Despite having purchased the highest level of insurance, I was informed that I would be liable for $6,526.82 in damages. To make matters worse, the company withdrew this amount directly from my credit card without my confirmation or consent. The specific issues I wish to address are as follows: 1. **Misleading Insurance Practices**: On the booking website and during the signing of... read more
My experience with the local person at the Salt Lake City location, Mimi, could not have been better. She explained everything thoroughly and worked with me every step of the way. My girlfriend and I had a wonderful 11 day trip where we drove nearly 2200 miles and visited 5 national parks. The only complaint we had was the side, slide window was very loud. We tried everything we could to latch it but it would not close all the way. We saw where someone had tried to stuff toilet paper in the gap to presumably muffle the noise... read more
Lots to unpack here. TL, DR: the left hand doesn't talk to the right hand at this location. Made the reservations over the phone. NOBODY mentioned the $1000 due at the time of rental, which can ONLY be paid by Credit Card. They took $250 over the phone.. which I thought was a deposit.. but didn't explain this this would be put towards my rental fees, and didn't mention the $1000 credit card hold at time of rental. This location is a subsidiary of some other transportation company. "El Monte RV rentals" is one of the se... read more
The vehicle in itself was good. However, when we returned the RV, we had to pay 535 bucks for just a tiny scratch even though we were in the vip full-coverage insurance. The insurance that they offer doesn’t cover the damage less than 1000 bucks so you might wanna consider protecting yourself with another insurance on top of the one that they offer
Worst most unflexible onroad assistance ever!!! We are now stuck for three full days in WY with a damaged alternator. El Monte and its Onroad Assistance is only reachable after hours waiting on the phone - no updates, no flexibility in problem solving at all. We are loosing 4 whole days of our holidays sitting around with a technical issue which could have been solved within two hours!! That is the last time we booked RV‘s wirh that company with the worst customer service ever experienced!!! 👎🏼👎🏼👎🏼
Frequently asked questions about El Monte RV Rentals
How is El Monte RV Rentals rated?
El Monte RV Rentals has a 4.3 star rating with 22 reviews.
When is El Monte RV Rentals open?
El Monte RV Rentals is closed now. It will open on Monday at 8:00 a.m.