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El Monte RV Rentals
- RV Rental
- Salt Lake City, UT
About this business
Location details
3490 W 1820 S, Salt Lake City, UT, 84104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was worried after seeing the low google reviews. We were told to call a day early to set a time and when we did no one answered. The day of the trip we were called a little after 8am to set up a pick up time which was great. The pick up experience was easy and everything was explained line by line. My family absolutely loved the rv and the experience. We found out that they were short staffed and this was the major issue. At the end of the week we were told that more people had been added to the staff. The family and I a... read more
This location DOES NOT answer the phone, I attempted to contact them a week before with several questions on the check-in and pick-up process, and I COULD NOT GET through despite leaving at least 7 messages. I received a call the morning of to set up a pick-up time, and upon arrival, I waited over an hour to get the RV. The young lady that did the check-in process was nice, and the young man that did the walk through was good as well, BUT the RV... was medicore clean, AND the refrigerator WAS NOT cooled. Turned out that the... read more
My experience with the local person at the Salt Lake City location, Mimi, could not have been better. She explained everything thoroughly and worked with me every step of the way. My girlfriend and I had a wonderful 11 day trip where we drove nearly 2200 miles and visited 5 national parks. The only complaint we had was the side, slide window was very loud. We tried everything we could to latch it but it would not close all the way. We saw where someone had tried to stuff toilet paper in the gap to presumably muffle the noise... read more
I rented an RV from El Monte RV from October 17 to October 21, 2024. During this time, I accidentally caused minor damage to the vehicle’s roof. Despite having purchased the highest level of insurance, I was informed that I would be liable for $6,526.82 in damages. To make matters worse, the company withdrew this amount directly from my credit card without my confirmation or consent. The specific issues I wish to address are as follows: 1. **Misleading Insurance Practices**: On the booking website and during the signing of... read more
Lots to unpack here. TL, DR: the left hand doesn't talk to the right hand at this location. Made the reservations over the phone. NOBODY mentioned the $1000 due at the time of rental, which can ONLY be paid by Credit Card. They took $250 over the phone.. which I thought was a deposit.. but didn't explain this this would be put towards my rental fees, and didn't mention the $1000 credit card hold at time of rental. This location is a subsidiary of some other transportation company. "El Monte RV rentals" is one of the se... read more
Frequently asked questions about El Monte RV Rentals
How is El Monte RV Rentals rated?
El Monte RV Rentals has a 3 star rating with 45 reviews.
When is El Monte RV Rentals open?
El Monte RV Rentals is open now. It will close at 4:00 p.m.