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Empire Management Group, Inc
- Property Management
- Maitland, FL
About this business
About Empire Management Group, Inc. Empire Management Group is a refreshingly different community management company that offers real solutions to real problems in all types of communities. Since 1993, EMG has been helping communities get rid of inefficient community management.
Location details
1495 N Maitland Ave, Maitland, FL, 32751, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had sent in a request to the Empire Management ARC for a driveway upgrade. I included what was needed for the review, but had to do it again for reasons unknown. Even though I got a confirmation that the information was received by their system. The representative that answered the call was great, he took the time to try and contact the ARC representative while I was on hold with him, but could not get a response from the ARC representative. Not a major set back, just the inconvenience of re-submitting the information. ... read more
The representative was very knowledgeable, very patient. Listen Thanks to him I create my account so easy. If given the chance when I call again, I would like to speak with this representative. Good job.
I just moved into my community and never lived in a HOA before. I am very happy with the manager Stephanie as she spent over 30 min on the phone with me until I was comfortable with all the rules and regs I needed to follow in maintaining my home. This is all new to me but I am very thankful for her time, kindness and professionalism. She made this experience for me great.
No one in my neighborhood has ever been able to connect with anyone by phone. It’s extremely frustrating. It makes me very suspicious of the 5-star reviews. Probably their own office employees gaming the review system. Or maybe those ratings were meant for a different office location..?
Horrible miscommunication and communication in general with the staff. No reply backs. When they do call back, they’re attacking you instead of being professional and speaking respectfully. Moved in to a leak when told there was no leak, roach infestation that should’ve been treated before moving in, and now mistakenly charging us late fees when they shouldn’t have because we paid on time. I also believe just like all other reviews here on Google that it’s somehow being manipulated. Don’t bother responding to my review if yo... read more
Frequently asked questions about Empire Management Group, Inc
How is Empire Management Group, Inc rated?
Empire Management Group, Inc has a 4.9 star rating with 306 reviews.
When is Empire Management Group, Inc open?
Empire Management Group, Inc is closed now. It will open on Monday at 9:00 a.m.