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Empire Syracuse

4.0

About this business

Location details

472 S Salina St, Syracuse, NY, 13202, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.052 reviews
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Heidi Wiedeman's profile image
Heidi Wiedeman 
3 months ago

I have lived here for 7 years and have always loved the care they take of this property. However with new owners it has gone down hill. The gate for parking has not worked for months. Key fobs to open gates do not work. The exit is permanently open so you have to enter the exit which is always open and hope to not collide with someone exiting. I picked this place so that my car was protected in a not so well area. Now anyone can enter our parking lot. And we have a ton of homeless people loitering around this neighborhood. T... read more

Christina Hollenback's profile image
Christina Hollenback 
2 months ago

I wish I didn't have to write this review because I was excited to move in here. But, the maintenance for the building does not respond-- management has AI'd out their support and so we are left paying rent in an apartment with leaking ceilings and without some of our appliances. When I first moved in they fixed the leaking washer/dryer unit. So, I had high hopes. But now I've been here eight months and have yet to have my dishwasher and microwave work at the same time because there is an electrical issue that no one see... read more

Brayden Welch's profile image
Brayden Welch 
3 months ago

EDITED: Wow! Robert is a rockstar! After getting in touch with him, it was a smooth and easy process! He was able to hop on a phone call with me over the weekend, show me a video tour of the apartment, and even accommodate to my fast-paced schedule by getting the lease agreement drawn up in a lightning-fast turnaround. Robert's the best, and I'm so excited to call Empire home! 

Cost P's profile image
Cost P 
a year ago

What a great experience so far!! I have been in the building for 2 weeks and I cannot be more appreciative of the pleasant attitude and the professionalism of the management. Both Sandra and Jessica, since day one ensured that they are available at all time provided high level of costumer service. Apartment it self in great condition, maintenance on to of their game and building is such an amazing spot for every kind of need. Thank you all!! 

YLIMHS XXX's profile image
YLIMHS XXX 
a year ago

This is an excellent apartment with a very superior geographical location. The interior decoration belongs to the old money style. I live here. Robert Walker, the apartment supervisor here, is very responsible. He can handle all the problems that have happened and solved a lot of troubles for me. 

Frequently asked questions about Empire Syracuse

How is Empire Syracuse rated?

Empire Syracuse has a 4 star rating with 52 reviews. 

When is Empire Syracuse open?

Empire Syracuse is closed now. It will open tomorrow at 9:00 a.m.