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Encore Apartments
- Apartments
- Salem, OR
About this business
Location details
5851 Reed Ln SE, Salem, OR, 97306, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 3:30 p.m. | |
| Sun | Closed |
NOT CLEAN AND NOT LUXURY do NOT waste your time with these apartments. office is horrible at responding and will let maintenance requests go ignored for MONTHS. units arent even clean when you move in and need repairs and expect tenatns to pay for them. and NO AMMENITIES.
Business response:
We're sorry to hear about your experience. We strive to maintain a high standard of cleanliness and service for all our apartments. Your feedback is important to us and we'll ensure it's used to improve our services. Thank you for bringing this to our attention.
Fabrication of charges, no transparency It is important that you take pictures and have witnesses upon move out. They will fabricate charges and will not provide a detailed accounting regarding the refundable deposit. We are filing a claim in small claims court and fortunately have evidence and witnesses. Read previous reviews, they have a documented pattern of this behavior
Poor maintenance No grounds upkeep whatsoever. Be careful if you care beyond 6 months.
Immoral Corporation Do NOT Rent here!!!!!! They will charge you for everything! Including the microwave light bulb!!! When we moved out the falsified a cleaning report to take more money from our deposit! We even took pictures for proof and they still wouldn't give our money back!!! They are unprofessional and pass ALL of their operating costs onto their customers, even if they have to lie about it! Save your time and money!
Money Hungry They won’t give you your deposit back, even though you spent countlesss hours cleaning and scrubbing! It was in perfect condition yet they’re charging me 8 hours of cleaning! They’re also charging me for carpet repair in which I had to PAY to get the carpet cleaned when I first moved in because of a HUGE red stain in the living room! This place is a RIP OFF
No Genuine Care Our experience was okay until we moved out. The walls are thin, when you or your neighbors close their door it shakes your whole apartment, and the parking for visitors is nonexistent within the complex. Any payment that was required of us was always on time and when we moved out, I cleaned every crevice of that apartment since that was asked of us as a part of our move out process. They don’t hire cleaners. We moved out due to a family emergency and had to move back to Nevada. We gave them a 30 day notice an... read more
Frequently asked questions about Encore Apartments
How is Encore Apartments rated?
Encore Apartments has a 3.3 star rating with 69 reviews.
When is Encore Apartments open?
Encore Apartments is closed now. It will open tomorrow at 10:00 a.m.