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Epic Tails Veterinary Clinic
- Veterinarians
- Charlotte, NC
About this business
Location details
3100 South Tryon Street, Charlotte, NC, 28217, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Dr. Becktell is very up on the latest scientific vet practices and really cares about her clients and their pets. I was a long time client of Dr. Nicks who owned the previous practice at this location and she gave her seal of approval to Dr. Becktell when she retired. The staff are friendly and knowledgeable, and we have only had good interactions so far.
Business response:
Hi Deanna, we’re glad to hear your visit went well. It’s a privilege for our team at Epic Tails Veterinary Clinic to provide dependable care for pets and their families.
Extremely disappointing experience. I will not be returning. I had a 2:30 PM appointment and even called ahead because I expected to arrive early. I arrived at approximately 2:16 PM. I want to start by saying Lauren at reception was absolutely fabulous. She was professional, kind, and helpful throughout the entire experience. Unfortunately, everything after that went downhill. Despite arriving early, the veterinarian did not enter the room until approximately 2:54 PM, nearly 25 minutes after my scheduled appointment time. ... read more
Business response:
Thank you for taking the time to share your feedback. We are pleased to hear that Lauren provided you with the professionalism, kindness, and helpfulness we expect from every member of our team. We do want to provide some clarification regarding the remainder of your experience. Your appointment was scheduled for 2:30 PM, and you arrived early. During your visit, the additional time was spent addressing questions and concerns regarding the estimate and charges you requested clarification about. Our team, including Dr. Beckt... read more
Frequently asked questions about Epic Tails Veterinary Clinic
How is Epic Tails Veterinary Clinic rated?
Epic Tails Veterinary Clinic has a 4.9 star rating with 302 reviews.
When is Epic Tails Veterinary Clinic open?
Epic Tails Veterinary Clinic is closed now. It will open at 8:00 a.m.