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Erie Home
- Roofing
- Birmingham, AL
About this business
Location details
211 Summit Pkwy, Suite# 116, Birmingham, AL, 35209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Initial roofing project went great. However, unknown to us at the time, Rod had left off the 12x12 structure attached to the house. After we realized this had been excluded, we contacted Luke who was listed on our original forms as the person in charge of the contract. At that time I was informed by Luke that he would complete the project because he didn't know why it was excluded originally. However, since that time, we have spoken with Luke 2 times and each conversation was left that someone would contact us to arrange ... read more
Business response:
Hi, Margie. At Erie Home, we strive for excellent customer service and are disappointed to hear we fell short. Please call us at 1-800-684-4628 so we can discuss. Â
I'm really please with my roof and the guys were great. Thank y'all so much. Now I'm waiting on my vacation lolÂ
Business response:
Hi, Roy. These words go a long way, it motivates us to work even harder, thank you for the review!Â
Great communication and organization.. very professional and expedient 😊Â
Business response:
Hi, Susan. Thank you for taking the time to submit a review, we really appreciate it!Â
We engaged Erie Home (Homewood, AL office) for a quote on a new roof for our home. They were transparent with pricing, but also made sure we understood the differences between their roofing products and what we could expect to see from other roofing companies, in terms of both their products themselves, but also in terms of warranty support going forward. They were not the least expensive quote we received, but we ultimately decided to move forward with them for the peace of mind.Their install crew arrived on time, completed... read more
Business response:
Hi, Gerald. We appreciate the kind words and are glad we could provide you with a positive experience!Â
Our roofing project was completed timely and very professionally! The workers were diligent in insuring the property was clean to my satisfaction. The roof looks great! We have had several days of extended rain since install, no issues. Thank you Erie for giving me options!Â
Business response:
Hi, Sandra. We appreciate the kind words and are glad we could provide you with a positive experience!Â
They did an excellent job. I love the new roof. The color is perfect for our house.Â
Business response:
Hi, David. Thanks for taking the time to share your positive experience. We truly appreciate it!Â
It was just as you said it would beÂ
Business response:
Hi, Ula. These words go a long way, it motivates us to work even harder, thank you for the review!Â
Erie made the whole process easy. From inspection, to sales, to installation and cleanup. I was right in choosing Erie for my roofing needs and will definitely be a customer for life!Â
Business response:
Hi, Matthew. We are thrilled to learn that you had a positive experience with us!Â
Clean up excellentÂ
Business response:
Hi, Otis. Your feedback is highly appreciated. Thank you for the review!Â
Frequently asked questions about Erie Home
How is Erie Home rated?
Erie Home has a 4.5 star rating with 156 reviews.Â
When is Erie Home open?
Erie Home is closed now. It will open tomorrow at 8:00 a.m.Â