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Extra Space Storage
- Self Storage
- Denver, CO
About this business
Location details
900 Grant St, Denver, CO, 80203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
Went there to change my storage to a smaller one. I was helped by a new associate, who was nothing less but amazing. Helped me find a smaller storage unit. Got to check out new available ones and go the best deal I could get. Definitely recommend!
Alison and Pete were great! Excellent service and communication throughout my rental. The facility is well maintained and clean and super convenient.
A staff member was inappropriately asking question about the storage. and has been nothing but disrespectful and on it every time i came by to figure out my stuff due personal reasoning and dealing stuff alone and pressuring with unnecessary question about the storage. i have been really nothing but been respectful and minding my own. i was on the phone with a friend while disrespectfully telling me to get off the phone and for asking to see if the bathroom was open. tells me while on the phone probably not with attitude a... read more
Business response:
We sincerely apologize, Selena. The experience you've described feeling disrespected, pressured, and harassed during your visits is completely unacceptable and does not reflect the standard of care we expect our customers to receive. Every customer deserves to be treated with kindness and respect, regardless of the circumstances, and we are truly sorry that this was not your experience. We take concerns like yours very seriously and want to make sure this is addressed properly. Please reach out to us directly at 888-786-7243... read more
I guess if you're leaving stuff there a week or two it's good. It's well maintained. I have had a unit for a little over three years and my experience is once your stuff is in rates increase by whim. I've gone from $350 a month to $521 as of this month for a 10 x 20 storage unit, no notice discussion price just keeps going up. It will be the last increase.
CONTRACTS ARE A SCAM! This is what they don't tell you so pay attention. 1. They can increase your monthly payment by almost $100 a month. Without any warning. We secured a 5 x 8 storage unit at $92 per month in March 2024, we received a notice notice today June, 10, 2024 (months) A $75 monthly increase! 2. They continue to increase as they assess current market conditions every 60 days. Basically, every two months they will assess your payment and j crease as they see fit. 3. When you sign a contract. Make sure you ... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 909 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.