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Extra Space Storage
- Self Storage
- Chicago, IL
About this business
Location details
333 W Ohio St, Chicago, IL, 60654, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedEs muy bueno para todo guardar y seguro
Business response:
¡Nos alegra saber que considera que nuestro almacenamiento es seguro y bueno para todo lo que necesita guardar!
RecommendedI had a great experience. Customer service was great very clean. People had a good attitude that.. I had a great experience customer service very great people very convenient
Business response:
We are pleased to hear about your great experience with our customer service and cleanliness. Thank you for your positive feedback!
RecommendedThis is an outstanding storage facility, and the staff in particular is incredibly helpful, remembering your name and helping out with any problems. Special call out and thanks to KC Hicks, location manager, for making an especially pleasant experience. Highly recommend thank you
Business response:
Thank you for your wonderful feedback, Brian! We're thrilled that you've had such a positive experience with our facility and staff, especially KC Hicks. We appreciate your high recommendation and look forward to continuing to provide excellent service.
RecommendedExtra Space Storage at 333 W Ohio St., Chicago is super clean. The staff very professional and patient. Answering every and any question I had since we were using the space to store our daughter’s belongings for summer break. Worth the monthly charge knowing her stuff was kept in a clean environment. Not expensive at all!
Business response:
Thank you for the review, Christine! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please stop by the office or give us a call at 888-storage if you need anything.
RecommendedExtremely professional and ease of use.
Business response:
Thank you for your feedback, Al! We love to hear that our customers are happy with Extra Space. Stop by our office or give us a call at 888-786-7243 at any time if you need assistance or have any questions.
RecommendedReally great customer service
Business response:
Thank you for your feedback, Maggii! We love to hear that our customers are happy with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!
RecommendedGreat place clean and great ppl
Business response:
Hi Maria, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We think our team is great too! Give us a call at 888-STORAGE if there is anything, we can do to assist you.
RecommendedI was paying $108 a month beginning February 19th, 2022. They raised it to $169 with less than 30 days notice, as agreed upon in the contract. That is an increase of about 57% after only two months. When I spoke with Lance, he did get me a $25 reduction for now. But I saw that he was able to get more for other people, which made me very angry. He also stated that there would be at least one more raise in rent within 8 to 10 months. So if I stay here I'm looking at two raises per year minimum; that's so shady, and a huge ripo... read more
Business response:
Thanks for the feedback, Lynn Clark. We're sorry to hear you were unhappy with your rate. Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the self storage industry. From time to time, we make adjustments to our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. If you would like to discuss this with us in more deta... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 489 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.