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Extra Space Storage
- Self Storage
- St Paul, MN
About this business
Location details
102 W Water St, Ste 100, St Paul, MN, 55107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
RecommendedChue Vang was extremely helpful to my boyfriend and I with finding the right unit for us and our needs. Explained everything very thoroughly so that we can have the best option for us. Very kind and helpful to us! Highly recommend this location. Very safe and secure building. I know that our items will be safe in the location. Smooth process of signing up for our unit as well.
Business response:
Thank you for your review. We deeply cherish your feedback. We are glad to hear that Chue Vang was extremely helpful in finding the right unit for you and that the location is safe and secure.
Recommendedextra space at water st. is very clean and will maintain. Manager Chue Vang does an awesome job maintaining the place and has great customer service. I would definitely recommend extra space.
Business response:
Thank you for your positive feedback. We appreciate your recommendation and are glad to hear that you had a great experience with us at Extra Space Storage on Water St. Thank you for acknowledging our manager Chue Vang's efforts in maintaining the facility.
RecommendedGreat customer service, clean and space.
Business response:
Hi Niki! Thank you so much for the positive feedback. We know our customers value clean facilities and great customer service so we do our best to provide that! If you ever need anything don't hesitate to give us a call at (651) 317-2158 or stop by the facility!
RecommendedExcellent storage facility! The facility is nice and clean , free of rodents. I had my things for over 2 months and the experience I had was awesome ! Steven , the manager is an exceptional person , a professional leader and most of all , a very compassionate human being. The customer service that steven gave me was exceptional. Steven even went extra mile to have held on to my mailed checks carefully from the moving company.Thanks steven for your wonderful hospitality and service ! you were nothing but great.
Business response:
Hi Bharath, thank you for your feedback! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! It's wonderful to know Steven has been professional and customer service oriented. We think he is great too! Please give us a call at 888-storage if anything comes up!
RecommendedVery accommodating. I needed alot of space quickly to do some sorting and clearing. Then a smaller space for storage & they did a unit transfer at no charge. Thank you Extra Space!
Business response:
Hi Tom, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, accommodating staff, so we are thrilled to hear that you had such a positive experience renting with us! Please give us a call at 888-storage if anything comes up!
RecommendedHailey did a great job. She's professional and knows her job well. She's also very friendly. Anyone should be happy to rent there. The place is clean and very secure. Thanks Hailey.
Business response:
Thank you for your feedback, Emily! Providing renters with clean and secure facilities is our top priority. We're glad Hailey was able to meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!
If I could give less then 1 star I would. We moved out and no one told us that if we paid the month then moved out 2 days after paying the full amount we needed to call for a refund
Business response:
Erin, thank you for sharing your feedback. We're sorry you didn't have a positive experience with us. Please call us at (651) 317-2158 so that we can learn more about your experience.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 368 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 5:30 p.m.