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Extra Space Storage

4.6

About this business

Location details

7307 S 300 W, Midvale, UT, 84047, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.6392 reviews
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Michael C.'s profile image
Michael C. 
rating
a year ago

on time, quick efficient I would recommend this place completely and very professional 

Business response:

We are delighted to hear about your positive experience with our services. Thank you for recommending us! 

Janet K.'s profile image
Janet K. 
rating
a year ago

I found great rates with this storage company. Amanda is great to work with , she helped me with my questions. 

Business response:

Hello, Janet. Thank you for the review. We're so glad Amanda could meet your storage needs. Please stop by the office if you need anything! 

Don M.'s profile image
Don M. 
rating
2 years ago

Great service. The manager has taken this property and turned it around drastically in the last year. Ton of cameras. Great place for storage. 

Business response:

Hi Don, thank you for leaving your honest feedback! We are glad you feel good about storing with us. Please give us a call at 888-storage if anything comes up! 

Mason A.'s profile image
Mason A. 
rating
3 years ago

Just moved from out of town, needed a storage. Tyson was really quick and great at communicating and setting us up for our storage unit! 

Business response:

Thank you, Mason. We're thrilled you had a positive experience renting with Tyson. We are glad that he could get you through the rental process quickly! Call us at 888-storage whenever you need us. 

Marissa L.'s profile image
Marissa L. 
rating
3 years ago

The Team at Extra Space Storage in Midvale, UT is by far the best Customer Service I have ever received. Best move in rate and always call me if anything comes up. I feel my belongings are safe by their awesome security and solid unit against weather. Would suggest to anyone, don't bother going anywhere else. They actually care. Thanks Tyson! You're the best! 

Chris C.'s profile image
Chris C. 
rating
6 months ago

I'm giving it 1 star bcuz the people who run it are very nice. But, they raised my rent by 110% from 1 month to the next. It's in a sketchy area and sketchy people are always walking around. I wouldn't recommend anyone to go when it's dark out. I don't have an issue bcuz I'm a gun carrying person. I'm packing up and going somewhere nice for the money they're charging me. I only rented there for the low rate I received. I also looked up their rates after the fact and online rates r lower than what they're charging me now so I... read more

Wyat D.'s profile image
Wyat D. 
rating
3 years ago

Simply awful. I rented a storage unit and was told I'd have access to move whenever and told them the dates I needed it for. I was storing my girlfriends stuff from her old apartment because her lease was up and there was a 6-day gap between when she had to be out and when she was moving into her new place so we put everything in a unit and then planned on getting it out six days later and I told management and the person who rented me the unit when I paid for it and they said it wouldn't be a problem at all I only had one d... read more

J. S.'s profile image
J. S. 
rating
4 years ago

This entire company is automated, especially after hours. Any problems will take 1-2 days to fix. If your gate code doesn't work (happened yesterday) and you have a crew to load/unload after hours, they have a 24-48 hour "escalation" policy to respond to your immediate needs. Met another customer who was stuck inside their gates Sunday for 3 hours - at night. Code would let her out. Repeat. If you have any after hours issues, they are not online. It is like working with Facebook, twitter, etc. to get a live person. Not... read more

Business response:

Hi J., thanks for sharing your experience with us. We know that it's important to access your items when you need them, so we apologize that this happened. If you ever need help outside of office hours, we have an after-hours line that can assist you 24/7. They can be reached at 888-storage. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.6 star rating with 392 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 6:00 a.m.