Josh was super helpful. The the whole place is so nice. Climate controlled, carts to help you for a lot leas loads for free to use, and honestly the place looked super clean. Highly recommend!!
Business response:
Hi Julianna, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Josh! If you need anything, do not hesitate to reach out at 888-storage.
Always so helpful. I really Appreciate Nicole with her quick response to help me with my questions
Thanks again.
Business response:
Thank you for the excellent rating, Camellia! We're happy Nicole was able to provide a smooth rental experience. Email us at customerservice@extraspace.com if you need anything!
We've been using Extra Space Storage in Rocklin (on Park) for almost a year. From the time we rented the first unit and expanded into a second unit, the folks there have been quite helpful and accommodating. Even though everybody's been helpful, I have to call Josh out as somebody that's gone above and beyond each time. It's new, clean, and quite convenient. We anticipate storing our stuff here for a long time.
Business response:
Hi Roger, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Josh! We're so glad to hear that you are happy with your experience with the quality and cleanliness of the facility. Please stop by the office or contact us at 888-storage if you have any questions!
The Extra Space Storage on Park Drive in Rocklin is the best storage place I've ever dealt with. Super clean, with lots of options, but the best part is the manager there, Josh, who makes you feel welcome and will go the extra mile to make sure you get all the answers you need.
Business response:
Thank you for choosing Extra Space Storage! We really appreciate this thoughtful review, Jamie. We're so happy to hear that your experience with Josh and the cleanliness of the facility has been positive! Let us know if we can do anything else to help at 888-storage.
Josh was very helpful in getting an upgrade in our storage unit and was friendly and had picked up on our previous conversation from when we first started renting at the rocklin location. Highly recommend talking to josh if anyone is looking to rent from this location
Business response:
Thanks for the kind words, Tadan Zakia! We're glad Josh was very helpful and friendly. We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (916) 750-3450 if you need anything.
Easy reservation, clean units, friendly manager. Will definitely use them again!
Business response:
Hi Rachel, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Feel free to reach out at any time at 888-storage.
Place is clean and organized. Josh was very helpful in finding the storage size that will fit your needs. Excellent Customer Service!!
Business response:
Thank you, Annie Pine! We pride ourselves on keeping our storage facility clean and organized and are thrilled to hear your experience reflects that! We're glad Josh was very helpful in finding the storage size that will fit your needs. We're committed to providing excellent customer service. As always, give us a call at 888-storage if you need anything.
This is a beautiful new facility under the supervision of Josh. He is extremely conscientious and very service oriented. He made us feel like family. He also makes the rental process easy by his thoughtfulness and understanding of our individual circumstances. Very highly recommended!
Business response:
Thank you for taking the time to leave your feedback, Michael! We're so happy to hear Josh was able to make your rental process easy! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.
Clean facility. Josh is awesome and doesn’t jerk you around. Tries to give you the best unit and make sure you get the most bang for your buck. Appreciate the climate controlled unit.
Business response:
Hi Candice, thank you for your review! We're so happy to hear that your experience with Josh and the cleanliness of the facility has been positive! Feel free to reach out at any time at 888-storage.
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