Extra Space Storage's cover image
Claimed

This profile has been claimed by the business owner or representative.

Extra Space Storage

4.9
Get directions

About this business

Store your belongings at Extra Space Storage on 1110 Altamont Ave in Schenectady, NY today! Our large selection of storage units, climate controlled units, drive up access, covered drive isles, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop ... read more

Location details

1110 Altamont Ave, Schenectady, NY, 12303, United States

Get directions
WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
4.9212 reviews
5
189
4
7
3
2
2
0
1
0
14 reviews have no rating
Mari DiLeva's profile image
Mari DiLeva 
recommend  Recommended
16 hours ago

Gabby is great! Give her a raise! 

Business response:

Thanks for the awesome feedback, Mari! We work hard to meet the expectations of our customers, and we're happy to hear Gabby hit the mark for you! Don't hesitate to stop by the office or contact us at (518) 628-4022 if you need anything. 

Patty Benaquisto Galvin's profile image
Patty Benaquisto Galvin 
recommend  Recommended
4 days ago

Great service! Thanks Gabby and Amar. You guys are amazing. 👍 

Business response:

We think Gabby and Amar are great too! Thanks for the positive feedback, Patty. Don’t hesitate to call us at 888-storage if you need anything.  

Daydrion Ward's profile image
Daydrion Ward 
recommend  Recommended
2 months ago

Great Customer Service and Very Friendly lady that works there named Gabrielle was very helpful Highly Recommended 👍🏽👍🏽 

Business response:

Thanks for the kind words, Chacon! We appreciate you recommending us to your friends and family. We are here to make sure that your experience stays great! Email us at customerservice@extraspace.com if you need any future assistance with your rental.  

Terri Ward's profile image
Terri Ward 
recommend  Recommended
5 months ago

Safe and clean! Service was promptly and efficient. 

Business response:

Thanks for the positive review, Terri! We work hard to keep our facilities safe and clean for our customers. Call us at 888-storage whenever you need us. 

Catherine A Jenzer's profile image
Catherine A Jenzer 
recommend  Recommended
5 months ago

Everyone we felt with was very nice and professional. We rented, online a 10x20 unit at about 515p on a Saturday. They were able to complete the purchase and get us into the unit quickly. We couldn’t find the specific unit assigned to us, so we called the office which had closed at 530, the gentleman there called me back because he saw we had just rented the unit. He was able to direct us and gave us the lock for the unit. 5stars for them! 

Business response:

Thanks for the awesome review, Catherine! We work hard to meet the expectations of our customers, and we're happy to hear our team was able to make your rental and move-in experience easy! We're excited to have you here at Extra Space Storage. Our team will continue to work hard to meet your storage needs, so stop by the office or call us at 888-storage to let us know if you need something. 

Danielle Canaday's profile image
Danielle Canaday 
recommend  Recommended
6 months ago

Gm went into pay my daughters bill I got help from two guys a female I’m not sure of her name and a manager I believe that’s the name, John and Heather they’re very nice. They helped me with any questions I had asked me if I was satisfying washappy with my stuff being there in storage even though I’m there just to pay my bill for my daughter, but the office staff was exceptionally nice welcoming, and made me smile so that’s a good conversation was lovely, I hope they have a great blessed day I would definitely refer anybody ... read more

Business response:

Hi Danielle, thank you for recommending us. We're glad John and Heather are very nice and helped you with any questions you had. Feel free to stop by the office if you need anything!  

Judith Mungin Edwards's profile image
Judith Mungin Edwards 
recommend  Recommended
6 months ago

I got very good services! 

Business response:

Thank you, Judith. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.  

Tonya Potter's profile image
Tonya Potter 
recommend  Recommended
7 months ago

Good place fast service great people needed a storage quick they gave me one 

Business response:

Hi Tonya, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (518) 628-4022 or stop by the office if you need anything!  

Barry B.'s profile image
Barry B. 
on Birdeye

8 months ago

Heather was such a help and so nice! Always a pleasure working with this company and would surely recommend it to others! 

Business response:

Thank you for the kind words, Barry. We're glad Heather has been helpful and kind! Our team is here to serve you, so give us a call at (518) 628-4022 if you need any future assistance.  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 212 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open tomorrow at 9:30 a.m.