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Extra Space Storage

5.0

About this business

Store your belongings at Extra Space Storage on 3809 Richland Ave W in Aiken, SC today! Our large selection of storage units, climate controlled units, drive up access, covered drive isles, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by a... read more

Location details

3809 Richland Ave W, Aiken, SC, 29801, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
5.0443 reviews
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Adrian Thompson's profile image
Adrian Thompson 
recommend  Recommended
a year ago

Great Customer Care 😊 Easy process.. in and out in no time!! 

Business response:

Thank you for your feedback, Adrian! We love to hear that our customers are happy with Extra Space. Stop by our office or give us a call at 888-786-7243 at any time if you need assistance or have any questions. 

Rachel Gee's profile image
Rachel Gee 
recommend  Recommended
a year ago

I really enjoyed my time of being there I really enjoyed the associate worker they have named Sam he wasn't outstanding person very very helpful no matter how upset I was about to change of a price or anything he always was calm and telling me he understand would I recommend this storage space to anyone of course I would because the customer service there is outstanding I want to say thank you very very much. Rachel G argue it a 5 

Business response:

Thank you for the kind feedback, Rachel. We're glad Sam has been helpful, outstanding, understanding, and able to provide you with the best customer service possible! We value you as a customer and are happy to have you store with us. Our team is here to serve you, so give us a call at (803) 618-3218 if you need any future assistance. 

Brenda Linyard Dillon's profile image
Brenda Linyard Dillon 
recommend  Recommended
2 years ago

Sam and Lukas made the check in process seamless and guided me in the correct direction for what I needed. 

Business response:

Thank you for the review, Brenda Linyard! We pride ourselves on having a friendly, accommodating staff and are so happy Sam and Lukas were able to assist you! We're always here to help at 888-storage. 

Carole Lufburrow Myrick's profile image
Carole Lufburrow Myrick 
recommend  Recommended
2 years ago

Great check in experience!! Staff was very friendly and helpful 

Business response:

Hi Carole Lufburrow, thanks so much for your review! We are thrilled to hear your check-in experience was great. We're glad our team was very friendly and helpful. Feel free to contact us if you need anything at 888-STORAGE or stop by the office. 

Brenda Clark's profile image
Brenda Clark 
recommend  Recommended
2 years ago

Karrah was wonderful in helping my mom get herself situated in South Carolina. She was able to secure two storage units and it was a smooth and easy process. The storage facility was clean, and easy to gain access. Would definitely recommend to anyone needing a safe and secure storage space! 

Business response:

Hi Brenda. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Karrah. Please let us know if you need any assistance or have any questions. We are always available at 888-storage. 

Shaniqua Nichole's profile image
Shaniqua Nichole 
recommend  Recommended
2 years ago

Great deals !!! Would highly recommend! 

Business response:

Thank you for the kind remarks, Shaniqua! We're so happy to hear we have your recommendation! Let us know if we can do anything else to help at 888-storage. 

Tracey Van Noy's profile image
Tracey Van Noy 
recommend  Recommended
2 years ago

Karrah was extremely helpful in setting up the units we needed. She checked on us to see if we needed anything and followed up with a text message thanking us for choosing Extra Space. Units are nice and clean and it was helpful that a cart was provided. Thank you! 

Business response:

We know you have many options for storing your belongings and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. We're so glad Karrah could help. Thanks for the positive review. It means a lot to our team, Tracey! 

Elizabeth Sisson Smith's profile image
Elizabeth Sisson Smith 
recommend  Recommended
2 years ago

Excellent Customer Service!! 

Business response:

Thank you for the kind words, Elizabeth! We're committed to providing excellent customer service. Please stop by the office or give us a call if there is anything else we can do for you! 

Rena Bee Elliott Garner's profile image
Rena Bee Elliott Garner 
recommend  Recommended
2 years ago

The ease of rental and personal service. 

Business response:

Thank you for the feedback, Rena Bee Elliott. We appreciate customers like you. Don't hesitate to reach out to us at 888-storage if you need anything!  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 5 star rating with 443 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 6:00 p.m.