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Extra Space Storage
- Self Storage
- Glen Allen, VA
About this business
Location details
13104 Mountain Rd, Glen Allen, VA, 23059, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedI’ve been renting from this company for awhile and every time I needed something or reached out, Daniel has gone above and beyond and been so quick to always respond and help. He has even come to my rescue after being locked out after showing up on the spur of the moment after traveling from far. He is the reason that I have decided to stay with this company after the previous company I was renting from sold the company off and it went corporate. He has always been so genuine and understanding. He is definitely an asset to E... read more
Business response:
Thank you for the amazing feedback about Daniel! We're so glad to hear that he's made your experience great and has been there to help when you needed it most. It's wonderful to know that his quick responses, genuine care, and willingness to go above and beyond have made such a positive impact on your experience with us. We truly appreciate your loyalty and are thrilled that Daniel's exceptional service has been a key factor in your decision to continue renting with us. We'll be sure to pass along your kind words to Daniel a... read more
RecommendedYes. Good place to keep stuff in climate control unit and staff is very helpful. Been renting for 5 years here.
Business response:
Thank you for being a loyal customer for 5 years! We're glad our climate control and helpful staff keep working for you.
Recommendedamazing customer service!!!
RecommendedHighly recommend! Daniel is great!!
Business response:
Hi Michelle, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Daniel! Please stop by the office or give us a call at 888-storage if you need anything.
RecommendedGreat customer service! Daniel and Kristie both helped me to find the best storage unit for my needs. I would recommend this place for your next move!
Business response:
Thank you for the review, Garrett! We pride ourselves on having a friendly, accommodating staff and are so happy Daniel and Kristie were able to assist you! Let us know if you have questions at 888-storage.
RecommendedDaniel is a Great manager he is very responsive to all of my problems & concerns. He will always return my calls & work quickly to resolve any problems.
Business response:
Thank you for the review, Terry! We pride ourselves on having a friendly, accommodating staff and are so happy Daniel was able to assist you! Feel free to call us if you need anything.
RecommendedDaniel is always great to work with and very responsive!
Business response:
Thanks for the positive feedback, Kid! We are glad you had a great experience with Daniel. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.
They get you in with specials, 1st month free, but nothing is free!! Within 2 months they almost doubled the monthly fee. Make sure you ask all the right questions!
Business response:
We understand your frustration with the pricing changes. Please contact us at (804) 621-7068 to discuss your concerns directly.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 272 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.