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25 John L Dietsch Sq, North Attleboro, MA, 02763, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
My initial experience was absolutely great with Extra Space Storage - I was helped by friendly staff who were knowledgeable about all ESS' products & services. I went over the contract before signing it--it can be complicated to decipher a contract containing legal terminology--it's best to ask for clarification from the person who initially helped you. Hope this helps you & future customers! Don't be afraid to ask for help!!!
Business response:
Hi Sarah, thank you for your review! It's great to hear our team was able to provide you with the customer service you deserve! Thank you for your recommendation, it means the world to us! Our team is here to help, as always, give us a call at 888-storage if anything comes up.
I just received ANOTHER INCREASE NOTICE. This time it's up to $210. It's gone up almost $100 in 18 months. I had a pretty lengthy conversation with the woman running the place when I was shopping around for storage and she had said that although they don't lock in pricing, they very rarely increase the price. What a load of BS that was. This is the third increase in 18 months. Basically, they increase the rent every six months. I would stay far away from this place. I will definitely be blasting this on all the town boards s... read more
Business response:
Hi T S, Thank you for leaving your review! We are sorry you had a negative experience with our rate changes. Our rates here at Extra Space Storage are not guaranteed for the life of the storage because we are strictly month to month. Will you please give us a call at 888-storage to discuss what other options we may have for you?
They increased my rent by $40 a month two months after I moved all my stuff in They gave me a month notice like they were supposed to but I had an entire apartments worth of stuff in there so I wasn't about to take it all out to move to another unit that was less money :( The people were nice there but I would've gone somewhere else if I knew that they were going to raise the price per month by that much so soon
Business response:
Thank you for leaving us a rating, Julia. We're sorry to hear that you're unsatisfied with your monthly rate. Please feel free to contact us at (508) 779-5605 to discuss any of our other available units and we'd be happy to find something that meets your storage need as well as your budget.
Extra Space Storage has a 4.7 star rating with 169 reviews.
Extra Space Storage is open now. It will close at 10:00 p.m.