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Extra Space Storage
- Self Storage
- Roswell, GA
About this business
Location details
1150 Old Ellis Rd, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
Todd is fantastic. He is extremely friendly, knowledgeable, and professional. He answered all my questions and assisted me in finding the right size unit for my needs. The facility is very clean and well maintained. Would highly recommend this storage facility.
Business response:
Thank you for taking the time to share your experience and for recommending Extra Space Storage. We are glad to hear that Todd was able to answer your questions and help you find the right unit for your needs, and we will be sure to share your kind words with him and the team. We appreciate your feedback regarding our clean facility and support!
Was having a problem with my unit door and Todd came and saved the day! Excellent customer service!
Business response:
We're glad to hear that Todd was able to assist you with your unit door and provide excellent customer service! Thank you for sharing your positive experience. We will be sure to share your kind words with Todd and the team.
Highly recommend renting here, I have multiple units with easy access, very convenient, and very affordable. My guy Todd will make sure you're happily taken care of!
Business response:
Thank you for sharing! We're glad Todd made your experience convenient and affordable. We'll pass along your kind words to him!
Clean place, well lit, friendly staff. There is always someone in the office available to assist
Business response:
Thank you, Brown! We pride ourselves on keeping our storage facility clean and well lit and are thrilled to hear your experience reflects that! Please stop by the office or give us a call at 888-STORAGE if we can help you with anything.
Everyone at Extra Space Storage has been Extra helpful. I first went to the Old Alabama Rd, Roswell location but they did not have a availability. Bianca went above and beyond in her search ultimately phoning other managers to help me find a solution. If everyone was this helpful in life the world would have less problems. Dashaun at Old Ellis Rd was just as stellar. Knowledgeable, efficient, friendly and genuine which is what you want in a place that stores your property whether business or personal. Prices are moderate an... read more
First off, DeShon was great! He took the time to understand my move and was very helpful navigating my needs... The facility is very clean and I'm comfortable storing it belongings.
I won 2 StorageTreasures auctions from Extra Space Storage #7860 located at 1150 Old Ellis Rd, Roswell, GA 30076. After paying the facility I went to the units with the facility person and noticed what was advertised in the picture and what was actually in the storage unit were not the same. Over 1/2 the items were no longer in the units. The facility person stated that they were the only ones that had a key to the unit. This is fraud. Someone from the facility took out the items after it was posted on Storage Treasur... read more
Business response:
Hi Ad, we really appreciate you taking the time to leave a review. Providing a positive experience to each of our customers is very important to us and we hope to better serve you next time you visit the office. If there is anything we can do for you in the meantime, we are here to help and can be reached at (888) Storage.
I rented a unit extra storage space and put my credit card down for auto renewal. I've had my unit for less than a year and my Monthly rent has increased twice to now being over 70% additional of the original rental cost. They sold the storage unit and the new owners canceled our access code in order to get us to stop by the office and re add our credit card on file. (of course there was no one on site to do so). They could've just called and asked for the credit card number again but it's easier for them no notify people ... read more
I just started renting from this location. Please get more flatbed hand trucks for the renters. This location only has one and it's a mildly busy location. I had to move 5 boxes one by one because there was no flatbed hand trucks available.
Business response:
Thank you for your review, Tyseti. We appreciate your feedback on our property equipment and will be sure to review it further to provide you with a better future experience. Our team is here to help, as always, give us a call at 888-storage if anything comes up.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 456 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.