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Extra Space Storage
- Self Storage
- Fremont, CA
About this business
Store your belongings at Extra Space Storage on 325 Mowry Ave, Fremont, CA 94536 today! Our large selection of storage units, climate controlled units, RV parking, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a... read more
Location details
325 Mowry Ave, Fremont, CA, 94536, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Google reviews (163)
RecommendedGreat staff , very helpful and courteous Great service 👍
Business response:
Hi Claymer, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (510) 792-7867 or stop by the office if you need anything!
Spacious and clean. Lauren is a courteous and efficient person, her customer service skills are amazing. Right on my first day to start storing, I could not figure out how to enter my code at the door ( apparently they have a second code box next to it and I was not aware) so even when Lauren was closed, she took the time to come and guide me. Thank you! I sure hope the company takes away the useless dial box at the door, it’s so confusing.
Business response:
Thank you for your feedback, Marisela! Providing renters with clean and spacious facilities is our top priority. We're glad we were able to meet your storage needs and are happy to hear Lauren was a great help. Feel free to swing by your local office for any further assistance!
Extra Space Storage is a great facility - clean, with smart security and easy access entering & exiting the location. Be sure to ask for Lauren. Lauren has been my point of contact - she is friendly, professional, and patient with my many questions. She always returns calls immediately and really knows the business inside & out. She has made my daunting storage experience a very comfortable one - and for this I am extremely grateful. Thank you Lauren! You are appreciated and I want you to know this.
Business response:
Thank you for your feedback, Dora! Providing renters with clean, secure, and easy-to-access facilities is our top priority. We're glad we were able to meet your storage needs and that Lauren was friendly, professional, and as patient as can be. Thank you for choosing Extra Space! Give us a call at 888-storage or stop by the office if you need anything!
With the change over to new ownership, I went in to update my contact information and automatic payment account. Lauren, the manager, was very friendly and walked me thorough the process and assisted me with updating my information. All this was done very easily and efficiently, so that I was in and out in about 5 minutes. I would highly recommend Extra Space Storage to anyone who has additional storage needs.
Business response:
Thank you, Tfremd@aol.com, for the great rating! It's wonderful to hear you had a positive experience with Lauren and that she was quick and efficient in helping you update your contact information. We understand company owner changes may be frustrating so we do our best to make it as seamless as possible. Give us a call at (510) 792-7867 if anything comes up!
Happy to say my first impression of the staff at the new Extra Space, formerly Mowry U-stor, is great. Long-time renter at the site here, first time to interact with the new team. Handling some issues over the phone, office staff were really helpful, competent and accommodating in getting me squared away with some of the changes and a few things coming with new management. And it's most appreciated when one is out of town for a bit to have things go smoothly like that, thank you.
Business response:
Thank you, Kei, for the great rating. It's wonderful to hear you had a positive experience with us and that our team in Fremont was helpful, competent, and accommodating. We understand company owner changes can be a bit frustrating so we try our best to make it as smooth as possible. Thank you for the kind words. We want you to know that we are here to assist you with any further storage needs! Give us a call at (510) 792-7867 if anything comes up!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 168 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open on Monday at 9:30 a.m.