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Extra Space Storage
- Self Storage
- Layton, UT
About this business
Location details
2575 N Fort Ln, Layton, UT, 84041, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
RecommendedFriendly, good people who help
Business response:
Thank you for sharing your experience Dan! We appreciate your kind words about our team and are glad to hear our staff was helpful and friendly.
RecommendedI moved in about three months ago. The price was extremely low. I was so satisfied with that. It was easy to get in and use my storage unit as I needed to but all of a sudden they raised the rate for the unit $50 a month and that was not acceptable to me. I moved my things out immediately.
Business response:
Annette, sorry for any inconvenience with the rate increase. We understand your concerns about pricing changes. Please contact us at (801) 938-8290 to discuss options.
RecommendedGood safe facilities never had a problem with anything !
Business response:
Thank you for taking the time to share your positive experience with our safe facilities!
RecommendedThis place is nice! The staff was very nice. The prices are great too!
Business response:
Thank you for your feedback, Melissa! We love to hear that our customers are happy with Extra Space. Please give us a call at 888-storage if anything comes up!
Over two years I went from paying $70/month to $139. Nice facility, nice staff, but corporate greed. Found another place for $70/month.
Business response:
We apologize for the pricing increases. We understand your concern about corporate greed. For questions about rates, please contact us at (801) 938-8290.
They changed me a lot more than they said they were going to charge me. I call that a scam
Business response:
Please accept our apologies for the unexpected charges. This isn't right. Contact us at (801) 938-8290 to resolve this billing issue.
After 2 months of using Extra Storage I received a rate increase that was almost double the initial rate, then was told they do this every 4-5 months because of demand. They continually had issues with autopay and I was always being told to go to the online account to fix the problem or call and pay immediately. After turning autopay on multiple times and still having issues, they took payments out twice and I had to call yet again to have it fixed and money returned. Overall it was a huge headache and we ended up moving to ... read more
Business response:
Please excuse any inconvenience caused by the issues you experienced with our storage services. We understand how frustrating these situations can be for our customers. Thank you for your feedback, as it helps us identify areas where we need to improve our services and customer experience. We appreciate the time you took to share your concerns with us.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 626 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.